Ashley Dorsey

1811 Building | 8/1/2025 – Present

• Supported residents in permanent supportive housing by fostering a safe, respectful, and stable environment.
• Provided crisis intervention and responded to medical, behavioral, and safety emergencies, contacting appropriate emergency services.
• Facilitated weekly community groups to encourage resident engagement, communication, and community building.
• Monitored building security, common areas, visitors, and lobby operations while enforcing program policies and procedures.
• Facilitated weekly community groups to promote resident engagement and strengthen community ties.
• Documented resident interactions, incidents, and building activities through detailed shift and daily logs to ensure continuity of care.
• Assisted with alcohol management, including distribution of scheduled beverages and monitoring compliance with program guidelines.

KSH Women’s Shelter | 6/28/2023 – 7/31/2025

• Provided direct support and engagement to residents in a supportive shelter environment, promoting safety, stability, and positive community interactions.
• Responded to behavioral and medical emergencies, utilized crisis de-escalation techniques, and contacted emergency services.
• Monitored building security systems, lobby activity, and common areas, enforcing shelter policies to ensure a safe environment for residents.
• Built rapport with residents through consistent communication, supportive engagement, and individualized approaches.
• Collaborated with clinical staff, property management, and outside service providers to effectively address and resolve resident needs and concerns.

• Ensure all rooms are up to guest standards.
• Maintained rooms to meet guest satisfaction standards.
• Notify inspectors if there is any damage after guest stay.

• Answered and responded to call lights and telephone calls to ensure timely support for residents.
• Assisted with personal hygiene, including bathing, grooming, shaving, and dressing/undressing residents to enhance their dignity and well-being.
• Changed linens, laundered clothing, and organized sorted laundry to maintain a clean and comfortable environment.
• Changing linens, launder clothing, put away sorted laundry.
• Developed strong empathy skills to support residents and families during difficult times. with residents and family members as they deal with final stages of life.

• Managed care for 35+ residents' daily needs, ensuring personal hygiene, dressing, toileting, and safe transfers between chairs and beds.
• Observe, measure, and record patient data, including intake and outtake, weight, and vital signs in 30+ bed nursing home, and report any changes to the Med Tech.
• Washed and dried clothing and bedding in laundry facility, ensuring cleanliness and hygiene standards.
• Followed residents' care plans and observed residents' behaviors.

• Maintained clean work environment by washing dishes, sweeping/mopping dining room floors, and sanitizing table tops, contributing to overall hygiene and safety.
• Tracked food distribution to ensure accurate meal delivery, ensuring that meals were delivered to the correct recipients and those guidelines such as those for special diets were followed.
• Removed dishes and utensils from tables to maintain cleanliness and removed dishes, trays and utensils from dining room to dishwashing area.
• Maintained a clean work environment by washing dishes, sweeping/mopping dining room floors after meals, sanitizing table tops.