Ashley Douglas
Batavia
Summary
Recent graduate with foundational knowledge in working with children and hands-on experience gained through academic projects and positions held. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
7
7
years of professional experience
Work History
Lead Daycare Teacher
Winnie-The-Pooh Children's Center
08.2024 - Current
- Developed positive relationships with parents, resulting in increased parental involvement and support for their child's social emotional growth.
- Provided a safe and nurturing environment for students, fostering a sense of belonging and promoting social-emotional development.
- Established clear expectations for behavior and managed classroom effectively, resulting in a well-disciplined learning environment.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Organized and supervised large and small group activities.
- Modeled positive behavior and communication skills for students.
Special Education Paraprofessional
West Clermont Local Schools
10.2021 - Current
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Assisted both non-English speaking and non-verbal students with AAC devices in the classroom.
Children's Theatre Director
JCM Performing Arts Center
01.2018 - 08.2024
- Enhanced theatre production quality through effective collaboration with production team members.
- Oversaw casting processes, selecting talented actors that best fit the vision for each production while creating a balanced ensemble dynamic on stage.
- Empowered cast members to explore their creative instincts through guided improvisation exercises during rehearsals, resulting in authentic character portrayals on stage.
- Streamlined rehearsal processes by implementing efficient scheduling strategies and communication methods.
- Increased audience engagement by implementing innovative and immersive theatre experiences.
- Mentored aspiring actors and provided constructive feedback, fostering strong performance skills for future roles.
- Directed work of lighting and sound crews to coordinate efficient production operations.
Manager
Claire's Stores
06.2022 - 07.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Customer Service Desk Associate
Walmart
03.2020 - 06.2021
- Trained new associates in company policies and procedures, ensuring consistent quality of customer care.
- Enhanced customer satisfaction by promptly addressing and resolving service inquiries.
- Contributed to the development of training materials designed to enhance service desk associate knowledge and expertise.
- Reduced wait times by efficiently directing calls to appropriate departments for faster resolution.
- Streamlined call response times for improved efficiency and better customer experience.
- Developed rapport with customers through genuine care for their needs, fostering loyalty within the client base.
- Provided personalized assistance to customers, tailoring solutions based on individual needs and preferences.
Education
Bachelor's in Technical And Applied Studies -
University of Cincinnati
Cincinnati11-2026
Associate of Arts - Individualized Studies
University of Cincinnati - Clermont College
Batavia, OH05-2025
High School Diploma -
West Clermont High School
Batavia, OH06-2020
Skills
- Inclusivity and diversity
- Creative vision
- Scheduling and planning
- Strong work ethic
- Active learning
- Customer focus
- Excellent communication
- Multitasking
Timeline
Lead Daycare Teacher
Winnie-The-Pooh Children's Center
08.2024 - Current
Manager
Claire's Stores
06.2022 - 07.2024
Special Education Paraprofessional
West Clermont Local Schools
10.2021 - Current
Customer Service Desk Associate
Walmart
03.2020 - 06.2021
Children's Theatre Director
JCM Performing Arts Center
01.2018 - 08.2024
Bachelor's in Technical And Applied Studies -
University of Cincinnati
Associate of Arts - Individualized Studies
University of Cincinnati - Clermont College
High School Diploma -
West Clermont High School
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