Ashley Duenas
Coral Springs,FL
Summary
Seasoned Head Bartender with a proven track record, skilled in crafting innovative cocktails and leading teams to exceed customer expectations. Excelled in high-volume environments, enhancing guest satisfaction and sales through exceptional service. Adept at problem-solving and a dynamic team player, consistently delivering top-notch experiences to guests.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Bartender/server
The Sugar Factory
Aventura, FL
05.2022 - 04.2023
- Provided excellent customer service by attending to guests' needs promptly and courteously.
- Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
- Developed new cocktail recipes for the menu.
- Assigned bartenders to specific tasks and duties throughout the shift.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
Head Bartender
Bokampers bar and grill
Miramar, FL
05.2020 - 01.2023
- Assigned bartenders to specific tasks and duties throughout the shift.
- Organized bar staff scheduling, including vacation time requests and sick days.
- Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
- Developed new cocktail recipes for the menu.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Maintained a clean work area with appropriate safety standards according to health regulations.
- Coordinated special events such as tastings, fundraisers, corporate functions.
- Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
- Delivered exceptional bar service for special events such as weddings, business conferences and society receptions.
- Handled complaints and disputes from customers to promote customer satisfaction.
- Designed and implemented new cocktails to drive customer interest and sales numbers.
- Introduced new seasonal and special events menu items to successfully increase monthly sales.
Head Bartender
The Bol at Seminole Hard Rock Casino and Hotel
Hollywood, FL
11.2021 - 11.2022
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Provided excellent customer service by attending to guests' needs promptly and courteously.
- Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
- Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
- Delivered exceptional bar service for special events such as weddings, business conferences and society receptions.
Education
STCW -
Maritime Professional Training
Fort Lauderdale, FL12-2024
Real Estate Course - Real Estate Pre Licensure
Gold Coast Schools
Pembroke Pines FL11-2023
EMT Course - Fire Fighter Training
Barry University
Pembroke Pines, FL09-2017
High School Diploma -
Everglades High School
Miramar Florida06-2017
Skills
- Bartending
- Laundry
- Tray service
- Large events
- Theme nights
- Babysitting
- Dog sitting
- Cooking terminology
- Padi 1 Open Water diver
- Food safety and hygiene
- First Aid and CPR
- Fine Dining
- Meal service
- Outgoing and friendly
- Great Team player
- Fast learner
- Problem solver/takes initiative
Certification
- Real Estate Pre Licensure
- Food Safety and Hygiene
- Padi 1 Open Water diver
- First Aid and CPR
- EMT
Timeline
Head Bartender/server
The Sugar Factory
05.2022 - 04.2023
Head Bartender
The Bol at Seminole Hard Rock Casino and Hotel
11.2021 - 11.2022
Head Bartender
Bokampers bar and grill
05.2020 - 01.2023
STCW -
Maritime Professional Training
Real Estate Course - Real Estate Pre Licensure
Gold Coast Schools
EMT Course - Fire Fighter Training
Barry University
High School Diploma -
Everglades High School