Ashley Dunbar
Columbia,SC
Summary
Enthusiastic professional with hands-on experience in various fields. Strong grasp of practical skills, keen to learn and adapt quickly. Have demonstrated initiative in applying learned knowledge to real-world situations, resulting in significant impacts at previous workplaces. Equipped with strong problem-solving abilities and inherent desire for continuous improvement.
Overview
7
7
years of professional experience
Work History
Engagement Apprentice
The Columbia Museum of Art
Columbia, SC
11.2024 - Current
- Supports planning, setup, and execution of educational programs, public events, and workshops to enhance visitor engagement.
- Researches museum exhibitions and artists to inform program design and improve relevance to audience interests.
- Creates engaging activities for visitors to enhance their museum experience.
- Manages administrative tasks including document filing, data recording, and paperwork processing to ensure operational efficiency.
- Works across departments to support exhibitions and special events.
Operations Specialist
Ulta Beauty
Columbia, SC
06.2024 - Current
- Evaluates departmental needs and delegated tasks to enhance overall production.
- Assists in daily operational tasks, supporting company efficiency and productivity.
- Identifies customer needs promptly and efficiently, ensuring satisfaction.
Program Assistant
Wings For Kids
Columbia, SC
10.2023 - 05.2024
- Partnered with Title 1 school (Crossroads Intermediate School) to teach sixth graders social emotional learning, enhancing their interpersonal skills.
- Facilitated activities that fostered group cohesion and encouraged open discussion among participants.
- Established and maintained mentoring relationships with participants in afterschool program to support their development.
- Assisted management in planning and logistics for program activities, ensuring smooth execution and engagement.
- Participated in weekly team meetings to provide updates on individual projects and assist colleagues with any issues they may have encountered during their work.
Sales Lead
American Eagle Outfitters
Columbia, SC
10.2021 - 07.2023
- Ranked among top managers in sales conversion and sales compensation, driving revenue growth.
- Set and met monthly/weekly sales goals, contributing to team success
- Monitored individual and team sales performance, proactively resolving issues to maintain productivity.
- Trained new sales team members; collaborated with merchandise team to optimize sales and engage customers.
- Resolved customer issues with attentiveness and positivity, enhancing overall customer satisfaction.
Library Assistant
Kimbel Library
Conway, SC
01.2019 - 12.2020
- Maintained a 93% customer satisfaction rate while serving as an online chat representative.
- Assisted in cataloging and digitalization of books and special projects, enhancing access to library resources.
- Handled customer inquiries via phone, in-person, and online chat.
- Processed customer transactions for library fines, ensuring accuracy and timely resolution.
- Facilitated checkout processes using integrated library systems, streamlining patron access to materials.
- Recorded circulation activities, including check-ins, check-outs, and overdue items.
Education
Bachelor of Arts - Studio Art
Coastal Carolina University
Conway, SC12.2022
Skills
- Customer Engagement
- Engagement Strategies
- Content Creation
- Project management
- Data Analysis
- Adobe Creative Cloud
- Microsoft Office
- Team Collaboration
- Time Management
- Flexibility
- Leadership & Mentoring
- Appointment Scheduling
Timeline
Engagement Apprentice
The Columbia Museum of Art
11.2024 - Current
Operations Specialist
Ulta Beauty
06.2024 - Current
Program Assistant
Wings For Kids
10.2023 - 05.2024
Sales Lead
American Eagle Outfitters
10.2021 - 07.2023
Library Assistant
Kimbel Library
01.2019 - 12.2020
Bachelor of Arts - Studio Art
Coastal Carolina University