Ashley Dunn
Anchorage,Alaska
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
PNA 1 on Call
Anchorage Psychiatric Institute
Anchorage, AK
10.2023 - Current
- monitoring patients for safety
- assisting patients with their needs and meals
- prompting patients for meals and activities
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers and patients
- Prioritized and organized tasks
- Identified needs of patients promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to patients when face-to-face.
- Approached patients and engaged in conversation through use of effective interpersonal and people skills.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Shear Madness
Self Employed Web
Anchorage, AK
06.2011 - Current
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Created marketing strategies to drive revenue and increase brand visibility.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
Education
Cosmetology
Academy Of Hair Design
Anchor, IL08-2008
South Anchorage High School
Anchorage, AK05-2007
Skills
- Crisis Management
- Operational Efficiency
- Employee engagement
- Policy Implementation
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Product Management
- Sales management
- Schedule Preparation
- Customer Relationship Management (CRM)
References
References available upon request.
Timeline
PNA 1 on Call
Anchorage Psychiatric Institute
10.2023 - Current
Shear Madness
Self Employed Web
06.2011 - Current
Cosmetology
Academy Of Hair Design
South Anchorage High School