Laura Lowrey
Austin,TX
Summary
Dynamic professional with a proven track record in operations management and patient success, honed at Serenity House of Texas. Skilled in Microsoft Office Suite and known for exceptional organizational development and a calm, friendly demeanor. Demonstrates leadership and a detail-oriented approach, driving team success and enhancing patient care outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
PNA 1
Kerrville State Hospital
08.2019 - 12.2021
Administered medications
Monitor vital signs
Patient care
Operations Manager
Serenity House of Texas
04.2016 - 04.2019
Operated office using telephones, fax machines, copiers and computers
Hired technician personnel
Collected all payroll, presented to HR
Administered and counted all medications
Ordered medications from pharmacy
Directed patients to outside AA/NA meetings
Meal preparation
Patient care
Scheduled inspections for fire safety
Closing Assistant
Remax Professional Group
02.2010 - 02.2014
Directed all incoming phone calls
File retention processing
Operated office using faxes, copier, computers and phones
Scheduled appointments with title companies and lenders
Scheduled appraisals
Held all open houses
Viewed homes with potential buyers
Education
High School Diploma - All Courses
Hill Country High School
Kerrville, TX05.2000
Skills
Operations Management
Type 37 wpm
Patient success
Organizational development
Calm and friendly manner
File retention skills
Team leadership
Detail oriented
Punctuality
Motivated
Certification
Customer Service Specialist Certification
Timeline
PNA 1
Kerrville State Hospital
08.2019 - 12.2021
Operations Manager
Serenity House of Texas
04.2016 - 04.2019
Closing Assistant
Remax Professional Group
02.2010 - 02.2014
High School Diploma - All Courses
Hill Country High School
Customer Service Specialist Certification
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