Ashley Dunn

• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Maintained up-to-date knowledge of company products and services.
• Supervised daily operations including scheduling shifts, assigning duties.
• Resolved conflicts between team members in an effective manner.
• Delegated work to staff, setting priorities and goals.
• Managed customer service inquiries and complaints in a timely manner.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Assisted with customer requests and answered questions to improve satisfaction.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Cash management/ money handling

• Maintained proper chemical inventories.
• Set up and operate machine tools to produce precision parts and instruments.
• Trained new operators and implemented new division operator training program to improve retention rates and increase production.
• Carry out regular safety checks on machinery prior to operation.
• Observe machine operations to detect any problems or defects in the finished product.
• Performed regular maintenance on machines to ensure optimal performance.
• Inspect finished workpieces to ensure conformance with specifications.

• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Upheld high standards of sanitation in accordance with health department regulations.
• Followed health safety guidelines when preparing and serving food products.
• Cash management
• Customers service
• Checked food before serving it to customers.
• Monitored dining room for cleanliness and proper set-up at all times.
• Assisted in training new servers.