Summary
Overview
Work History
Education
Skills
Certification
Languages
Externship
Timeline
Generic

Ashley Dunn

Wichita Falls

Summary

Dynamic and results-driven professional with experience as a Bail Bond Agent at Buddy's Bail Bonds, excelling in strong negotiation and customer service skills. Proven track record in conducting thorough background research and developing personalized payment plans, enhancing client satisfaction and compliance with state regulations. Committed to reliability and continuous learning.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bail Bond Agent

Buddys Bail Bonds
07.2021 - Current
  • Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
  • Collaborated with law enforcement agencies to ensure prompt release of clients from custody.
  • Conducted thorough background checks to accurately assess risk factors and determine appropriate bond amounts for clients.
  • Processed payments from defendants to secure bonds.
  • Ensured compliance with all state regulations and licensing requirements for bail bond agents.
  • Educated clients on their rights and responsibilities as part of the bail bond agreement, promoting a better understanding of the process.

Call Center Representative

Results Companies
11.2019 - 07.2021
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
  • Collaborated with team members to share best practices and improve overall team performance in meeting targets.

Education

GED -

Petrolia High School
Petrolia, TX

GED -

Wichita Falls Dental Assistant School
Wichita Falls, TX

Skills

  • Record Searches
  • Reliability
  • Proficient in [software]
  • Active listening
  • Processing credit card payments
  • Self motivation
  • Willingness to learn
  • Strong work ethic
  • Teamwork
  • Customer service
  • Multitasking

Certification

CPR certified 8-15-25

Languages

English

Externship

Im currently enrolled in the Wichita Falls Dental Assistant School, I am looking to do 40 hours of externship. I would love to learn new things and work under dentists, hygienists, and other assistants who are compassionate about the dental field. Im looking to work with children who need my care. Im outgoing and willing to learn. Im excited to receive my RDA and make this dream a reality. I am currently available Tuesday from 8:15 - 10:45 am. Wednesdays 8:15-11:45 and Fridays 8:15-11:45. 

Timeline

Bail Bond Agent

Buddys Bail Bonds
07.2021 - Current

Call Center Representative

Results Companies
11.2019 - 07.2021

GED -

Petrolia High School

GED -

Wichita Falls Dental Assistant School

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