ASHLEY EALY

Cheddars Scratch kitchen

Houston

10.2022 - 05.2024

Led team in delivering exceptional service, enhancing customer satisfaction and loyalty.
Trained and mentored new staff, improving team efficiency and reducing turnover.
Managed high-volume shifts, ensuring smooth operations and timely service.
Resolved customer issues promptly, maintaining positive dining experiences.
Collaborated with kitchen staff to ensure accurate and timely order delivery.
Supervised team performance and provided constructive feedback regularly.
Investigated customer complaints about unsatisfactory experiences at the restaurant.
Provided regular feedback to management regarding employee performance reviews and evaluations.
Implemented upselling initiatives to maximize sales opportunities with customers.
Supervised daily operations such as opening and closing duties, scheduling shifts and assigning tasks to staff members.
Facilitated communication between front-of-house staff members and kitchen personnel regarding menu items availability or changes in specials or promotions.

Prairie View A&M University

Prairie View

01.2022 - 08.2023

Cultivated strong relationships with students, promoting a positive environment that encouraged open communication and personal growth.
Fostered a nurturing atmosphere for student-athletes, enhancing their academic performance and personal development through tailored guidance.
Implemented academic monitoring systems, leading to noticeable improvements in student retention and graduation rates among athletes.
Analyzed academic performance data to identify at-risk students, enabling timely interventions that significantly improved overall outcomes.
Promoted a supportive environment that encouraged open dialogue, contributing to a thriving community focused on personal and academic growth.
Coordinated appointments between advisors and students as requested by faculty or staff members.
Provided support services such as tutoring or mentoring programs when appropriate.
Answered inquiries from students regarding course selection, degree requirements, and other academic matters.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

YMCA Arlington

Arlington

06.2018 - 07.2019

Developed training programs to enhance player skills and teamwork.
Organized practice sessions focusing on strategy and player development.
Implemented game strategies to improve team performance during competitions.
Coordinated schedules for practices, matches, and team events effectively.
Mentored junior coaches in training techniques and team management skills.
Fostered a positive team culture emphasizing sportsmanship and resilience.
Demonstrated correct form of volleyball skills such as passing, setting, spiking, blocking.
Created drills and exercises to develop agility, strength, coordination, and stamina in volleyball players.
Coached teams during tournaments and monitored player's performances during matches.

Summary