Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Edwards

Westminster,CA

Summary

Personable and dedicated customer service representative with extensive experience in the industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

14
14
years of professional experience

Work History

Courtesy Clerk

Stater Bros
Westminster, CA
09.2021 - Current
  • Strengthened customer retention by offering discount options.
  • Greeted customers in a friendly and professional manner.
  • Answered questions about current, seasonal, and special sales.
  • Assisted customers with product selection and answered questions about store policies.
  • Greeted customers and assisted in locating items.
  • Assisted with price checks, go-backs, and replenishing supplies.

Children's Ministry Volunteer

Knott Ave Christian Church
Anaheim, CA
07.2011 - 01.2025
  • Created and maintained a safe, welcoming environment for children and families attending ministry events.
  • Developed educational religious curriculums for Sunday school classes.
  • Organized successful security plans to protect children from risks such as leaving designated areas or being picked up by unauthorized individuals.
  • Fostered a team environment among volunteers, encouraging collaboration and shared leadership.
  • Mentored children in their faith journey.
  • Provided emotional support and encouragement to kids facing difficult times.

Delivery Driver

DoorDash
Westminster, CA
09.2018 - 01.2020
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Navigated routes with relevant map programs and GPS systems.
  • Maintained accurate records of goods delivered and collected payments as required.

Team Member

Pieology Pizzeria
Lakewood, CA
05.2019 - 07.2019
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Greeted customers and provided menus.
  • Collaborated with team to deliver timely service of items.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Packaged and bagged cooked food and prepared items.

YMCA Volunteer

YMCA Of Greater Indianapolis
Anaheim, CA
01.2019 - 03.2019
  • Helped participants enjoy activities while ensuring adherence to protocol.

Student Volunteer

Sears
Westminster, CA
03.2013 - 06.2016
  • Greeted office visitors, provided information, and directed to appropriate personnel.
  • Recognized by management for providing exceptional customer service.
  • Worked effectively in team environments to make the workplace more productive.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

Bachelor of Arts - Creative Writing

Southern New Hampshire University
Hooksett, NH

Skills

  • Creative content creation
  • Creative design
  • Video editing software
  • Video Editing Abilities
  • Video editing techniques
  • Basic video editing abilities
  • Independent Decision-making
  • Independent working style

Timeline

Courtesy Clerk

Stater Bros
09.2021 - Current

Team Member

Pieology Pizzeria
05.2019 - 07.2019

YMCA Volunteer

YMCA Of Greater Indianapolis
01.2019 - 03.2019

Delivery Driver

DoorDash
09.2018 - 01.2020

Student Volunteer

Sears
03.2013 - 06.2016

Children's Ministry Volunteer

Knott Ave Christian Church
07.2011 - 01.2025

Bachelor of Arts - Creative Writing

Southern New Hampshire University

Similar Profiles

CREATE PROFILE
Ashley Edwards