Ashley Eicheldinger
Buffalo,NY
Summary
Dedicated healthcare administration student at Bryant and Stratton University, pursuing a bachelor's degree in Health Care Administration and Medical Billing/Coding, expected graduation 12/2028. Currently enrolled in a Medical Assistant certification program. Experience includes office administration and customer service roles, demonstrating strong organizational and communication skills.
Overview
3
3
years of post-secondary education
5
5
years of professional experience
Work History
Cashier
Dunkin' Donuts
04.2026 - Current
- Managed cash register transactions while delivering exceptional customer service in a fast-paced environment, enhancing customer experience.
- Resolved customer inquiries and issues effectively, contributing to high levels of customer satisfaction.
- Collaborated with team members to meet daily sales targets and effectively promote product offerings, driving sales performance.
- Maintained cleanliness and organization of work area while adhering to food safety standards.
Cook's Assistant
Tru burger
Buffalo, New York
12.2022 - 05.2024
- Supported line cooks during rush periods with fast, accurate food preparation.
- Assisted cooks with grill, fryer, and broiler station tasks at Tru Burger.
- Followed TruBurger recipes to assemble menu items and side dishes.
- Prepared burger toppings and ingredients for Tru Burger kitchen service.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Cleaned kitchen surfaces, utensils, and equipment to support food safety.
Office Assistant
Dynamic proclean
West Seneca, New York
07.2021 - 08.2022
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Answered client calls and routed requests for Dynamic proclean.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Updated calendars with service visits, staff assignments, and follow-up tasks.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system for paper documents and electronic files.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Organized and filed documents related to office activities and business transactions in a systematic manner.
- Maintained and updated filing, inventory and database systems, manually or using a computer.
Education
Incomplete Bachelors - Health Care Administration And Medical Billing
Bryant and Stratton
Orchard Park, NY 05.2026 - 10.2026
Bachelor of Science - Medical Laboratory Science
SUNY At Fredonia
Fredonia, NY 08.2025 - 04.2026
Bachelor of Science - Law And Political
SUNY Buffalo State
Buffalo, NY 08.2022 - 09.2024
Skills
- Shift scheduling
- Customer service
- Critical thinking
- Professionalism and ethics
- Cash register operation
- Food preparation
- Verbal communication
- Attention to detail
- Time management
- Multitasking Abilities
- Active listening
- Written communication
- Problem-solving
- Communication
- Calm under pressure
- Organizational skills
- Medical terminology
- Patient scheduling
- Patient intake
- Diagnostic support
- Patient skin and nail care
- Reliable team player
- Patient care coordination
- Medical office administration
- General housekeeping
- Medical records confidentiality
- Compassionate
- Laboratory maintenance
Timeline
Incomplete Bachelors - Health Care Administration And Medical Billing
Bryant and Stratton
05.2026 - 10.2026
Cashier
Dunkin' Donuts
04.2026 - Current
Bachelor of Science - Medical Laboratory Science
SUNY At Fredonia
08.2025 - 04.2026
Cook's Assistant
Tru burger
12.2022 - 05.2024
Bachelor of Science - Law And Political
SUNY Buffalo State
08.2022 - 09.2024
Office Assistant
Dynamic proclean
07.2021 - 08.2022