Summary
Overview
Work History
Education
Skills
Recommendation
Credentials
Certification
Other Work History
Related Experience
Timeline
Generic

Ashley Elliott

Kingsport,TN

Summary

Focused professional intent on doing her job while exceeding employer's expectations. Knowledgeable with experience in clinical and office administration activities. Enthusiastic, dependable and coachable individual ready to begin using her organizational skills to assist an organization in achieving their goals.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Guest Advocate

Self Help Works
Kingsport, Tn
04.2024 - Current
  • Assisted customers with product inquiries and service-related issues.
  • Guided clients through self-help programs and resources effectively.
  • Maintained a welcoming environment for all guests and visitors.
  • Educated clients on available tools and services for personal development.
  • Conducted legal research to support case strategies and arguments.
  • Prepared for trials by organizing evidence and witness testimonies.
  • Interpreted recent court opinions and current legal research to remain current with developments.
  • Investigated facts and prepared detailed reports on findings related to civil matters.

I advocate alongside with Tn Government-programs such as (NEAT, Second Harvest food Bank, United Way, Tenn Justice Center, Fighting Hunger ect.)

Fraud Operations Specialist

Advanced Call Center Technologies LLC
Johnson City, Tn
08.2020 - Current
  • Analyzed transaction patterns to identify potential fraudulent activities.
  • Conducted investigations into reported fraud cases for resolution.
  • Collaborated with law enforcement agencies to report fraudulent incidents.
  • Reviewed and updated fraud detection systems for enhanced security.
  • Responded promptly to customer inquiries regarding fraudulent activity on their accounts.
  • Analyzed customer profiles to identify any abnormal or suspicious behavior.
  • Created reports summarizing daily, weekly, monthly fraud trends and patterns.
  • Collaborated with other departments to ensure proper resolution of fraud claims.

Home Health Nurse

Private Care
Kingsport, Tn
01.2018 - Current

Medical Assistant - Intern

Tri-Cities Gastroentronology
Kingsport, TN
06.2017 - 08.2017
  • Prepare patient for examination and/or treatment obtaining vital signs such as blood pressure, pulse, temperature and weight.
  • Record vital signs and update medication list.
  • Perform testing procedures relative to appropriate training and demands of specialty such as EKGs, spirometer, tympanograms, PFTS, audiometry, etc.

Medical Assistant-Intern

Karing Hearts Cardiology
Johnson City, TN
06.2017 - 08.2017
  • Administer EKG's

Janitorial/Housekeeping

01.2014 - 01.2015

Server

01.2013 - 01.2014

Server

02.2012 - 01.2013

Personal Care Giver

Home Health Care
Kingsport, TN
01.2009 - 01.2011

Education

Peripheral Intravenous Catheterization Or Venipunc

Karina Hearts
06.2017 - 07.2017

Medical Assistant -

Ross Medical Education

Skills

  • Phlebotomy
  • Performing lab tests
  • EKG's
  • Assisting nurses and doctors in procedures/surgical room assist/setup
  • Taking vitals
  • Injections
  • Intravenous insert and removal
  • Assisted in Stress testing with Nuclear Radiation and ultra sound with Ablation's

Recommendation

Regina Bittenbender, CNMT, Nuclear Medicine Technologist, Karing Hearts Cardiology, 701 N. State of Franklin Rd., Ste. 2, Johnson City, TN, 37604, 423-926-4465, threebitts@yahoo.com, I am writing to recommend Ashley Elliott for a position in your practice. I have known Ashley for 1 month and have nothing but positive things to say. She has been assisting me in performing stress tests by starting IVs, placing electrodes and obtaining vitals, explaining the test, positioning the patient on the imaging table and removing IVs when the study is complete. There is no doubt in my mind that Ashley will be an excellent addition to your practice. Ashley is energetic, a very quick learner and is not afraid to try new things. Starting IVs is a skill I trained her to perform and she is already quite proficient at it. She would be an asset to any office. Please do not hesitate to contact me if you have any further questions or requests.

Credentials

RMA

Certification

  • Medical Assistant, Ross Medical Education, 08/01/17
  • Registered Medical Assistant, American Medical Technologist, 08/01/17
  • CPR/First Aid, 08/01/17

Other Work History

  • Janitorial/Housekeeping, Holston Medical Group, Kingsport, TN, 01/01/14, 01/01/15
  • Server, Eagles Restaurant, Kingsport, TN, 01/01/13, 01/01/14
  • Server, Waffle House, Kingsport, TN, 02/01/12, 01/01/13

Related Experience

  • Medical Assistant - Intern, Tri-Cities Gastroentronology, Kingsport, TN, 06/01/17, 08/01/17, Prepare patient for examination and/or treatment obtaining vital signs such as blood pressure, pulse, temperature and weight., Record vital signs and update medication list., Perform testing procedures relative to appropriate training and demands of specialty such as EKGs, spirometer, tympanograms, PFTS, audiometry, etc.
  • Medical Assistant-Intern, Karing Hearts Cardiology, Johnson City, TN, 06/01/17, 08/01/17, Administer EKG's
  • Personal Care Giver, Home Health Care, Kingsport, TN, 01/01/09, 01/01/11, Insulin shots, Vitals

Timeline

Guest Advocate

Self Help Works
04.2024 - Current

Fraud Operations Specialist

Advanced Call Center Technologies LLC
08.2020 - Current

Home Health Nurse

Private Care
01.2018 - Current

Peripheral Intravenous Catheterization Or Venipunc

Karina Hearts
06.2017 - 07.2017

Medical Assistant - Intern

Tri-Cities Gastroentronology
06.2017 - 08.2017

Medical Assistant-Intern

Karing Hearts Cardiology
06.2017 - 08.2017

Janitorial/Housekeeping

01.2014 - 01.2015

Server

01.2013 - 01.2014

Server

02.2012 - 01.2013

Personal Care Giver

Home Health Care
01.2009 - 01.2011

Medical Assistant -

Ross Medical Education
Ashley Elliott