Ashley Emerick
Alpharetta,United States
Summary
Highly focused and productive Business Assistant with 9 years of dedicated experience. Committed to personal growth and the desire to be productive in a task-oriented field. Seeking a position that fosters continuous learning and professional development. Proven leader in current role, eager to contribute to efficient time management and enhanced office communication.
Overview
9
9
years of professional experience
Work History
Patient Care Coordinator
Forma Medical Aesthetics + Wellness
05.2024 - Current
- Front desk activities, including greeting patients, scheduling appointments, invoicing, and data entry
- Maintain electronic medical records (EMR) system, including patient data entry, updates, and record retrieval with accuracy
- Handle patient inquiries, concerns, and requests promptly and professionally, providing assistance or escalating issues as necessary through proper channels
- Accurate billing and financial transactions, including membership processing, payments, and reconciling daily sales
- Prepare and distribute correspondence, lab reports, and other documents as requested by healthcare providers and management
- Ensure compliance with healthcare regulations and privacy laws, maintaining confidentiality of patient information at all times
- Provide patients with appropriate documentation of pre and post-care
- Accurate management of 6 medical provider schedules with accuracy and attention to detail as outlined in practice policy.
Business Assistant
Haynes Bridge Dental Care - Heartland Dental
09.2015 - 05.2024
- Provide exceptional customer service, ensuring patient satisfaction and retention
- Oversee accounts receivable, conducting account audits, making courtesy calls and issuing bi-monthly statements
- Execute daily administrative tasks, including efficient filing, data entry, and scheduling
- Manage phone calls and emails, directing inquiries appropriately
- Coordinate and schedule appointments with precision
- Contribute to special projects such as marketing initiatives and newsletter creation
- Cultivate relationships with diverse dental specialists, facilitating radiographs and referrals
- Participated in a 6-month personal growth course - Power of One.
Education
Bachelor of Science in Health Science Education -
University of Florida at Gainesville, FL
08.2005
Skills
- Task Oriented, prioritizes productivity to achieve optimal results
- Provides excellent customer service, ensuring client satisfaction
- Committed to continual personal growth
- Demonstrates enthusiasm and passion for learning
- Office Administration
- Filing and Recordkeeping
- Articulate Communication
- Database coordination
- Attention to Detail
- Patient confidentiality
References
- Heather Logigan, CRH, 770-655-4424
- Julia Howland, Haynes Bridge Dental Care, 706-974-8896
Timeline
Patient Care Coordinator
Forma Medical Aesthetics + Wellness
05.2024 - Current
Business Assistant
Haynes Bridge Dental Care - Heartland Dental
09.2015 - 05.2024
Bachelor of Science in Health Science Education -
University of Florida at Gainesville, FL
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