Ashley Engen
Trumbull,Connecticut
Summary
Dedicated and reliable professional with 4 years of customer service experience, skilled in effective communication and building strong relationships. Passionate about helping others and leveraging my background to excel in business and health communications. Seeking an internship with an innovative organization to further develop my skills and contribute to impactful communication strategies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Molto Wine Bar
04.2023 - Current
- Develop business tactics by managing multiple tasks simultaneously, handling customer feedback, and optimizing service strategies to improve guest satisfaction.
- Advanced product knowledge, sales strategies, and exceptional customer service techniques.
- Enhances communication skills by requiring clear, concise interactions with customers and colleagues to ensure efficient service.
Service Manager
Trumbull Pizza Company
01.2020 - 05.2023
- Improved overall team productivity by implementing practices in organization and time management.
- Developed financial understanding, budgeting, cost control, and analyzing sales data to drive profitability.
- Coordinating staff, overseeing daily operations, and ensuring a high standard of customer service.
Liftwing Fufillment
BTX Global Logistics
01.2020 - 04.2020
- Collaborated with various businesses and customers to accomplish objectives
- Verified inventory computations through comparison to physical counts of stock
- Prepared packages for shipping by placing orders, printing labels, and packaging items
Education
Bachelor of Science - Sales And Marketing Education
University of Connecticut
Storrs, CT05.2026
Trumbull High School
06.2022
Certification
Seal of Biliteracy in Latin
Timeline
Server
Molto Wine Bar
04.2023 - Current
Service Manager
Trumbull Pizza Company
01.2020 - 05.2023
Liftwing Fufillment
BTX Global Logistics
01.2020 - 04.2020
Bachelor of Science - Sales And Marketing Education
University of Connecticut
Trumbull High School
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