Ashley Espinosa
Austin,TX
Summary
Strategic Account Executive with a track record of driving sales growth and enhancing revenue by cultivating strong client relationships. Demonstrates exceptional negotiation abilities and effective communication skills. Recognized for identifying customer needs and providing tailored solutions.
Overview
17
17
years of professional experience
Work History
Allergy Coordinator
Austin Medical Associates
Austin, TX
2024.02 - Current
- Served as primary point of contact for assigned client accounts, managing high-volume customer interactions.
- Generated $385,000 in first-year sales and $543,500 year-to-date by identifying customer needs.
- Prepared and delivered accurate quotes while explaining services and managing order details.
- Coordinated cross-functionally with operations, providers, and leadership teams to ensure timely service delivery.
- Maintained accurate customer orders and account data within CRM and EHR systems.
- Managed phone calls, email inquiries, appointment scheduling, and follow-ups to strengthen client relationships.
- Provided consistent, professional customer experience in fast-paced environment.
Brand Ambassador
Independent Contractor
Austin, TX
2010.01 - Current
- Represent brands in-person at trade shows, pop-ups, and promotional events.
- Serve as on-site customer-facing representative, answering product questions and providing recommendations.
- Support campaign execution, logistics coordination, and reporting.
- Maintain brand standards, visual presentation, and professional communication.
Office Manager & Lead Esthetician
Austin Medical Associates / Medical Spa
Austin, TX
2023.02 - 2024.02
- Supported multiple client accounts by managing scheduling, intake, service approvals, and payment processing.
- Assisted customers with product and service recommendations using a consultative sales approach.
- Utilized VagaroPro CRM to manage customer records, orders, inventory, and reporting.
- Partnered with vendors and internal teams to coordinate timelines and ensure operational efficiency.
- Increased monthly service sales by 20% through upselling, follow-ups, and personalized recommendations.
- Maintained a professional, organized front-of-house and showroom environment.
Owner & Operator
Ashley Paige Aesthetics
Austin, TX
2020.08 - 2023.02
- Acted as primary Account Executive for a portfolio of 400+ active clients.
- Managed full order lifecycle including quotes, scheduling, approvals, fulfillment coordination, and follow-up.
- Built long-term customer relationships resulting in 90%+ client retention.
- Coordinated with vendors and suppliers to deliver consistent quality and meet client timelines.
- Maintained accurate customer records, payments, and service documentation.
Trade Show Booth Sales Representative
International Conference Management
Austin, TX
2009.01 - 2010.01
- Managed customer conversations related to pricing, product availability, and order details.
- Conducted follow-ups to support account growth and customer satisfaction.
- Logged customer interactions and leads into tracking systems.
Education
Fashion Merchandising -
The Art Institute of Austin
Austin, TXEsthetician License -
Avenue Five Institute
Austin, TXHigh School Diploma -
Leander High School
Leander, TXSkills
- Account management and client relations
- In-person and walk-in customer service
- Order intake and approvals
- CRM and order management systems
- Cross-functional team coordination
- Consultative selling and product recommendations
- Timeline and follow-up management
- Showroom and brand presentation
- Email, phone, and appointment scheduling
Additional Highlights
- Familiar with CRM systems, order management workflows, and sales operations
- Strong interest in custom apparel, branding, manufacturing, and merchandising
- Detail-oriented with proven ability to manage multiple accounts simultaneously
- Known for professionalism, organization, and high-touch customer service
Timeline
Allergy Coordinator
Austin Medical Associates
2024.02 - Current
Office Manager & Lead Esthetician
Austin Medical Associates / Medical Spa
2023.02 - 2024.02
Owner & Operator
Ashley Paige Aesthetics
2020.08 - 2023.02
Brand Ambassador
Independent Contractor
2010.01 - Current
Trade Show Booth Sales Representative
International Conference Management
2009.01 - 2010.01
Fashion Merchandising -
The Art Institute of Austin
Esthetician License -
Avenue Five Institute
High School Diploma -
Leander High School