Ashley Espinoza
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skill. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Shift Leader
Cracker Barrel
09.2021 - Current
- Conducted orientations, and new-hire onboarding.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Cashier/Retail Sales Associate
Hot Topic
08.2020 - 01.2021
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Bachelor of Arts - General Studies
Texas A&M University- San Antonio
San Antonio, TX12.2024
High School Diploma -
Harlandale STEM Early College
San Antonio, TX06.2022
Associate of Science - Biology
Palo Alto College
San Antonio, TX05.2022
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Customer service focus
- Flexible Schedule
- Strong verbal and written communication
- Training Assistance
- Customer Service Management
- Team Supervision
- Motivational Leadership
- POS System Operation
- Shift Scheduling
Timeline
Shift Leader
Cracker Barrel
09.2021 - Current
Cashier/Retail Sales Associate
Hot Topic
08.2020 - 01.2021
Bachelor of Arts - General Studies
Texas A&M University- San Antonio
High School Diploma -
Harlandale STEM Early College
Associate of Science - Biology
Palo Alto College