Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Ashley Esquivel

Jackson,MS

Summary

Experienced medical clerk with ten years of expertise in Spanish interpretation, enhancing communication between healthcare providers and Spanish-speaking patients. Proficient in managing patient records, scheduling appointments, and ensuring adherence to medical protocols. Background in customer service with a focus on delivering exceptional support and resolving inquiries efficiently.

Overview

10
10
years of professional experience

Work History

Patient Access Data Integrity Specialist

University of Mississippi Medical Center
Jackson, MS
07.2022 - Current
  • Check in and out patients.
  • Obtain demographic information for patients.
  • Scan insurance and ID cards.
  • Scan treatment consent forms, and other forms.
  • Fax medical information when necessary.
  • Collect patients' copays and collections.
  • Answer the multi-call line.
  • Interpret for the Spanish-speaking community when necessary.

Receptionist/Spanish Translator

Family Health Care Clinic
Flowood, MS
05.2017 - 06.2022
  • Obtain demographic information for patients.
  • Check in and out patients
  • Traveled to other clinics to cover other receptionists when it is necessary.
  • Interpret for the Spanish-speaking community.
  • Answered multi-call line.
  • Transmit telephone messages.
  • Scanned-in paperwork.
  • Fax medical information when it is necessary.
  • Obtain patients' payments and collections.

Medical Clerk/Spanish Interpreter

Southeast MS Rural Health
Hattiesburg, MS
10.2015 - 02.2016
  • Interpreted for the Spanish-speaking community.
  • Checked in and out patients.
  • Filed insurance and patients' paperwork.
  • Answered multi-call line.
  • Collected patient payments.

Education

Jubilee Performing Arts Center -

Jubilee Performing Arts Center
McComb, MS
01.2014

Lawrence County High School -

Lawrence County High School
Monticello, MS
01.2013

Skills

  • Bilingual interpretation (English and Spanish)
  • Customer service
  • Teamwork and collaboration
  • Multi-line phone handling
  • Insurance verification
  • Patient scheduling
  • Medical terminology
  • Attention to detail
  • Document scanning
  • Fax paperwork
  • Payment collection
  • Patient check-in
  • Communication skills
  • EClinical Works
  • Microsoft outlook
  • Excel
  • Word Document
  • Epic

References

  • Michael Livingston, MD, (601) 209-6400
  • Tania Kelley, Certified Medical Assistant, (601) 937-4296
  • Hazel Hayden, Front Desk Clerk, (601) 331-5174

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Patient Access Data Integrity Specialist

University of Mississippi Medical Center
07.2022 - Current

Receptionist/Spanish Translator

Family Health Care Clinic
05.2017 - 06.2022

Medical Clerk/Spanish Interpreter

Southeast MS Rural Health
10.2015 - 02.2016

Jubilee Performing Arts Center -

Jubilee Performing Arts Center

Lawrence County High School -

Lawrence County High School
Ashley Esquivel