Ashley Estrada
Orlando,FL
Summary
Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun. Life-long learner and passionate educator looking to make difference in children's lives. Adaptable and flexible to meet classroom and institutional needs
Overview
14
14
years of professional experience
1
1
Certification
Work History
Health Information Management Associate
Sanitas Medical Center
01.2024 - Current
- Managed release-of-information requests, safeguarding patient privacy while providing necessary data to authorized individuals.
- Maintained strict adherence to confidentiality guidelines when handling sensitive patient data, upholding ethical standards within the workplace.
- Reduced errors in medical coding through diligent verification and cross-checking of codes assigned by providers.
- Facilitated interdepartmental communication by serving as a liaison between clinical staff and health information management personnel, ensuring seamless information exchange.
- Upheld HIPAA regulations and standards for protecting patient information.
Substitute Teacher, K-12
Osceola County School District
09.2023 - Current
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Contributed to school-wide initiatives focused on improving overall student achievement levels and reducing achievement gaps among different groups of learners.
- Utilized variety of instructional strategies to meet individual student needs.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Pharmacy Benefits Manager
CVS Caremark
09.2013 - 10.2023
- Expedited benefit delivery by establishing working relationships with benefit providers.
- Evaluated medication utilization trends to identify opportunities for quality improvement and cost containment initiatives.
- Evaluated different providers offering range of services, coverages and plan options to pick optimal choice.
- Achieved cost savings for clients through the effective negotiation of contracts with pharmaceutical manufacturers and wholesalers.
- Improved patient outcomes by efficiently managing pharmacy benefit programs and optimizing medication therapy.
- Collaborated with healthcare providers to optimize patient care and promote appropriate medication use.
Medical Receptionist
21st Ave Primary Care
06.2010 - 08.2013
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Managed office bookkeeping with insurance billing and patient payments.
- Printed prescription requests and queries in compliance with practice protocol.
Education
Associate of Arts - Psychology
Valencia College
Orlando, FL06.2025
Technical Diploma - Medical Assisting
Fox Institute of Business
Clifton, NJ06.2010
Skills
- Organizational abilities
- Special Needs Support
- Differentiated Instruction
- Disciplinary procedures
- Student Engagement
- Documentation And Reporting
- Multitasking and Organization
- Verbal and written communication
- Medical Administrative Specialist
- HIPAA Regulations Knowledge
- Health Information Exchange
- Electronic Health Record Specialist
Certification
- RBT - Registered Behavior Technician
- RMA - Registered Medical Assistant
- PT - Phlebotomy Technician
Languages
Spanish
Native or Bilingual
Timeline
Health Information Management Associate
Sanitas Medical Center
01.2024 - Current
Substitute Teacher, K-12
Osceola County School District
09.2023 - Current
Pharmacy Benefits Manager
CVS Caremark
09.2013 - 10.2023
Medical Receptionist
21st Ave Primary Care
06.2010 - 08.2013
Associate of Arts - Psychology
Valencia College
Technical Diploma - Medical Assisting
Fox Institute of Business