Ashley Fairfield
Port Orchard
Summary
Dedicated individual providing exceptional assistance to members in any situation. Highly skilled in collaborating with team associates to deliver positive and memorable member experiences. Passionate about fostering a welcoming and supportive environment that promotes customer satisfaction and loyalty. Committed to exceeding member expectations by going above and beyond to meet their needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Manager
GNC
11.2023 - Current
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Weight Loss Specialist/ Front Desk Assistant
Golds Gym
11.2017 - 10.2021
- Instructed clients in multiple classes with a focus in weight loss (Spin, Stretch, HIIT, Boxing, and one on one instruction)
- Created a positive environment for members to achieve their weight loss goals
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Front Desk Associate
West Coast Fitness
05.2014 - 07.2017
- Maintained cleanliness and organization of front desk area and gym floor.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Offered assistance to members and answered questions to build rapport and retention.
- Created new membership profiles
Education
Allied Health - Health And Fitness
Luna Community College
Las Vegas, NMSkills
- Weight Loss planning and guidance
- Group Fitness Coordinator/Facilitator
- Hardworking and Knowledgeable
- Friendly and positive
- Customer relations
Accomplishments
- Leading Manager in sales and member loyalty for GNC Pacific Northwest Region.
- Exceeded monthly store sales goals 6 months in a row.
- Golds Gym North Charleston Employee of the Month (x4)
- 2019 Spartan Race World Championship Finisher (31st in the World)
Certification
- NASM Certified Weight Loss Specialist
Certification Number: 1200452464
Timeline
Store Manager
GNC
11.2023 - Current
Weight Loss Specialist/ Front Desk Assistant
Golds Gym
11.2017 - 10.2021
Front Desk Associate
West Coast Fitness
05.2014 - 07.2017
- NASM Certified Weight Loss Specialist
Certification Number: 1200452464
Allied Health - Health And Fitness
Luna Community College
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