Ashley Faria
Wallkill
Summary
Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
17
17
years of professional experience
Work History
Correctional Officer
NYSDOCCS
Wallkill
12.2018 - Current
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
- Performed head counts, checking cells for missing inmates.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
- Applied non-violent response tools and physical restraint during problematic situations.
- Provided first response medical care in emergency situations until professional medical staff could take over.
Cash Vault Teller
Dunbar Armored
Newburgh
01.2016 - 12.2018
- Used dynamic research and interpersonal skills to swiftly resolve customer issues.
- Cultivated lasting partnerships, which led to lucrative opportunities as result of consistently following up with clients and providing exemplary service.
- Performed opening and closing procedures for the vault area.
- Utilized cash handling software programs to track inventory levels.
- Compiled reports detailing various aspects of daily activities within the vault area.
- Received and counted daily inventories of cash, drafts and checks.
- Replenished ATM machines with necessary funds as requested.
- Scanned incoming documents into imaging systems for record keeping purposes.
- Prepared and securely shipped excess coin and currency to Federal Reserve Bank or correspondent banks, balanced completed work and compiled inventory reports.
Caregiver
FirstLight HomeCare
Montgomery
10.2015 - 01.2016
- Administered prescribed medications on a timely basis following care plan instructions.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
Cash Vault Teller
Titan Armored
Newburgh
10.2009 - 09.2015
- Used dynamic research and interpersonal skills to swiftly resolve customer issues.
- Performed opening and closing procedures for the vault area.
- Utilized cash handling software programs to track inventory levels.
- Compiled reports detailing various aspects of daily activities within the vault area.
- Received and counted daily inventories of cash, drafts and checks.
- Composed, typed and mailed statements and correspondence related to discrepancies and outstanding unpaid debts.
- Updated client information within database systems according to policy guidelines.
- Developed strong relationships with customers through effective communication skills.
- Replenished ATM machines with necessary funds as requested.
- Scanned incoming documents into imaging systems for record keeping purposes.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Assisted with training new staff members in proper vault operations.
- Supervised tellers to verify compliance with both federal and local regulations.
- Counted cash and bagged or filled cassette trays for ATMs or business customers, prepared cash for delivery routes and reported cash discrepancies.
- Complied with vault procedures and controls and cross-trained other staff members in vault processes to verify consistent services.
- Maintained accurate records of transactions for audit purposes.
- Ensured compliance with banking regulations regarding operational procedures within the vault area.
- Adhered to regulatory and company security and audit procedures.
- Monitored security cameras to ensure safety of personnel within the vault area.
- Resolved discrepancies between actual cash on hand versus records by researching prior transactions.
- Researched and resolved out-of-balance transactions via electronic or paper receipts and transaction manager naming system for retrieving check items.
- Prepared and securely shipped excess coin and currency to Federal Reserve Bank or correspondent banks, balanced completed work and compiled inventory reports.
Retail Sales Associate
Stewarts shops
Newburgh
12.2012 - 03.2013
- Computed purchases and received and processed cash or credit payment.
- Offered suggestions for additional items that may be of interest to customers.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Participated in team meetings and training sessions.
- Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
- Greeted customers to determine wants or needs.
- Maintained records related to sales for store management.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Operated point-of-sale systems accurately to process payments from customers.
Cash Vault Teller
Bank of America
Newburgh
05.2008 - 09.2009
- Cultivated lasting partnerships, which led to lucrative opportunities as result of consistently following up with clients and providing exemplary service.
- Used dynamic research and interpersonal skills to swiftly resolve customer issues.
- Prepared and securely shipped excess coin and currency to Federal Reserve Bank or correspondent banks, balanced completed work and compiled inventory reports.
- Compiled reports detailing various aspects of daily activities within the vault area.
- Utilized cash handling software programs to track inventory levels.
- Received and counted daily inventories of cash, drafts and checks.
- Composed, typed and mailed statements and correspondence related to discrepancies and outstanding unpaid debts.
- Updated client information within database systems according to policy guidelines.
- Developed strong relationships with customers through effective communication skills.
- Replenished ATM machines with necessary funds as requested.
- Scanned incoming documents into imaging systems for record keeping purposes.
- Processed customer deposits, withdrawals, transfers, payments and check cashing.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Assisted with training new staff members in proper vault operations.
- Counted cash and bagged or filled cassette trays for ATMs or business customers, prepared cash for delivery routes and reported cash discrepancies.
- Identified transaction errors when debits and credits did not balance.
Education
Some College (No Degree) -
Orange County Community College
Newburgh, NYSkills
- Inmate monitoring
- Emergency response
- Conflict resolution
- Report writing
- First response care
- Security procedures
- Critical thinking
- Effective communication
- Discipline and Control
- Firearms training
- Strategic planning and organization
- Problem-solving aptitude
- Detail-oriented
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Correctional Officer
NYSDOCCS
12.2018 - Current
Cash Vault Teller
Dunbar Armored
01.2016 - 12.2018
Caregiver
FirstLight HomeCare
10.2015 - 01.2016
Retail Sales Associate
Stewarts shops
12.2012 - 03.2013
Cash Vault Teller
Titan Armored
10.2009 - 09.2015
Cash Vault Teller
Bank of America
05.2008 - 09.2009
Some College (No Degree) -
Orange County Community College