Ashley Fernandez
Del Aire Inn
Whittier,CA
1
Language
1
Certification
6
years of professional experience
Results-driven professional with a proven track record in hotel management and warehouse operations. Skilled in time management, multitasking, and complaint resolution. Aiming to leverage strong training and development skills to elevate guest satisfaction and team performance.
Work History
Assistant Hotel Manager
3 Years 6 Months- Coordinated daily operations to ensure seamless guest experiences and adherence to service standards.
- Developed promotional packages that increased occupancy rates during off-peak seasons.
- Collaborated with housekeeping to maintain high cleanliness standards across all hotel areas.
- Oversaw daily operations, addressing any issues promptly to minimize disruptions to guest services.
- Conducted regular inspections of facilities to identify areas in need of maintenance or improvement.
Warehouse Operations Lead
1 Year 9 Months- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Coordinated shipping and receiving activities, optimizing logistics to meet customer demands.
- Implemented process improvements that enhanced operational efficiency and reduced errors.
- Mentored team members on best practices for inventory management and order fulfillment.
- Enforced compliance with OSHA regulations across all aspects of warehousing activities.
Education
Real Estate
Skills
Front office operations
Guest feedback management
Satisfaction tracking
Customer service
Effective communication
Front desk operations
Operational efficiency
Time management
Multitasking
Communication skills
Client satisfaction
Operational efficiency
Certification
- Real Estate License - 3 Years
Languages
Spanish
Native or Bilingual
Timeline
Assistant Hotel Manager
Del Aire Inn
06.2022 - 12.2025Read More
Warehouse Operations Lead
Reformation
06.2020 - 03.2022Read More
Keller Williams Realty
Real Estate
Read More