Ashley Ferrer

• Directed crew activities during shifts to uphold speed, accuracy, and service standards.
• Trained new team members on register operations, food preparation, and customer service expectations.
• Assigned shift coverage to support efficient drive-thru, dining room, and kitchen performance.
• Addressed guest concerns promptly to protect service quality and customer satisfaction.
• Reconciled cash drawers and verified transactions to maintain register accountability.
• Communicated inventory needs and product shortages to limit service disruptions.
• Maintained clean, safe work areas while reinforcing safety guidelines and protocols.
• Resolved customer complaints with practical solutions to support satisfaction and retention.
• Partnered with shift leaders to keep standards aligned across all shifts and support cohesive workplace culture.
• Delivered prompt, courteous service that strengthened customer satisfaction and response to concerns.

• Directed crew activities during shifts to uphold speed, accuracy, and service standards.
• Trained new team members on register operations, food preparation, and customer service expectations.
• Assigned shift coverage to support efficient drive-thru, dining room, and kitchen performance.
• Addressed guest concerns promptly to protect service quality and customer satisfaction.
• Reconciled cash drawers and verified transactions to maintain register accountability.
• Communicated inventory needs and product shortages to limit service disruptions.
• Maintained clean, safe work areas while reinforcing safety guidelines and protocols.
• Resolved customer complaints with practical solutions to support satisfaction and retention.
• Partnered with shift leaders to keep standards aligned across all shifts and support cohesive workplace culture.
• Delivered prompt, courteous service that strengthened customer satisfaction and response to concerns.

6+ years of continuous licensure and certification as a Pharmacy Technician