Ashley Finnerty
Yorktown,IN
Summary
Dedicated professional with a strong work ethic and proven reliability. Expert in sanitization techniques and conflict resolution, enhancing facility cleanliness and safety. Recognized for optimizing cleaning routes, improving efficiency, and fostering teamwork, contributing to a positive work environment and elevated client satisfaction.
Overview
11
11
years of professional experience
Work History
Commercial Cleaner
Assurance Health
06.2019 - 11.2020
- Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
Cleaning and Maintenance
Colonial Crest Apartments
Muncie, IN
04.2018 - 01.2019
- Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
- Enhanced living conditions for shelter occupants through diligent cleaning and maintenance of facility spaces.
- Ensured a safe and comfortable environment for patrons with regular cleaning and maintenance of computer stations.
- Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
- Kept equipment in peak condition through regular cleaning and maintenance routines, minimizing downtime due to malfunctions or repairs.
- Enhanced facility appearance with thorough cleaning and maintenance of both interior and exterior spaces.
- Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
Manufacturing Operator
Sonoco Productions
09.2017 - 01.2018
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Organized work to meet demanding production goals.
- Exceeded safety standards by consistently following guidelines and participating in regular safety training.
- Demonstrated strong problem-solving skills while resolving complex manufacturing challenges under tight deadlines.
Night Manager
Total Performance Cleaning
Muncie, IN
12.2013 - 02.2016
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Trained and mentored new and existing staff to achieve best practices.
- Created nightly shift task lists to assign duties to each employee.
- Managed employees in delivering smooth, productive night shift operations.
- Enhanced team performance by providing regular training and promoting a positive work environment.
- Built constructive working relationships to aid staff loyalty, motivation and productivity.
- Reduced employee turnover by fostering open communication, providing constructive feedback, and recognizing outstanding performance.
- Assessed and adjusted staffing levels to meet operational demands.
- Fostered positive work environment, leading by example and encouraging open communication among night staff.
Sales Associate
Dollar General
Muncie, IN
02.2010 - 08.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Yorktown High School
Yorktown, INSkills
- Strong work ethic
- Self-motivation and initiative
- Housekeeping skills
- Reliability and punctuality
- Team Training
- Safety-conscious mindset
- Conflict resolution
- Basic maintenance
- Problem-solving capacity
- Sanitization techniques
- Adaptable and flexible
- Teamwork and collaboration
- Excellent communication
- Attention to detail
- Decision-making
- Problem-solving
- Organizational skills
- Physical stamina
- Time management
- Multitasking Abilities
- Productivity
- Safety standards and protocols
- Checklists and recordkeeping
- Task prioritization
Timeline
Commercial Cleaner
Assurance Health
06.2019 - 11.2020
Cleaning and Maintenance
Colonial Crest Apartments
04.2018 - 01.2019
Manufacturing Operator
Sonoco Productions
09.2017 - 01.2018
Night Manager
Total Performance Cleaning
12.2013 - 02.2016
Sales Associate
Dollar General
02.2010 - 08.2012
Yorktown High School