Ashley Freeman
The Ohio State University Physicians
Marysville,Ohio
1
Certification
25
years of professional experience
Licensed Practical Nurse (LPN) and healthcare professional with extensive experience spanning clinical care, medical office operations, patient coordination, and healthcare administration. Skilled in supporting daily clinical operations, coordinating provider schedules, maintaining accurate electronic health records, managing medical supplies, and facilitating communication across multidisciplinary teams. Experienced in collaborating with clinical directors, physicians, nursing staff, and administrative leadership to promote efficient workflows, high-quality patient care, and positive patient experiences. Brings a strong foundation in clinical procedures, staff onboarding, operational coordination, and process support, with a commitment to patient safety, regulatory compliance, and continuous improvement. Prepared to leverage this diverse background in a Clinical Manager role.
Work History
Licensed Practical Nurse
1 Year 9 Months- Room patients, obtain and document vital signs, conduct patient interviews, and communicate relevant findings to providers.
- Prepare patients for examinations and assist with clinical procedures as ordered.
- Apply and monitor clinical equipment in accordance with established protocols and provider instructions.
- Coordinate diagnostic testing, follow-up appointments, and other patient care scheduling needs.
- Manage incoming MyChart messages, fax communications, and prescription requests, directing information to appropriate clinical personnel for review and follow-up.
- Prepare patient charts and review documentation in advance of scheduled appointments to support efficient clinic operations and provider readiness.
- Process Family and Medical Leave Act (FMLA) paperwork and support related documentation requirements.
- Serve as a member of the Cardiology Leadership Committee, contributing to team collaboration and discussions related to clinical operations and departmental priorities.
- Provide preceptor training for onboarding staff members
Licensed Practical Nurse & Office Administrator
8 Months- Collaborated with Clinical Director and office administration to enhance daily operations and foster a positive, team-oriented environment.
- Assisted the Clinical Director with in-office procedures and follow-up care plans.
- Assisted Clinical Director with in-office procedures and developed follow-up care plans to ensure continuity of patient care.
- Supported laboratory operations, including quality control, equipment calibration, and accurate laboratory reporting.
- Managed medical supply inventory and coordinated replenishment with pharmacies and suppliers to support operational readiness.
- Cross-trained in front-office operations, streamlining appointment scheduling, confirmations, billing support, and triage call coordination.
- Conducted new employee orientations to familiarize staff with established workflows, procedures, and compliance expectations.
Administrative Assistant
10 Months- Coordinated daily administrative operations to enhance workflows, ensure staffing coverage, and align with departmental priorities.
- Managed calendars, staffing schedules, event staff coverage arrangements, and payroll.
- Managed calendars, staffing schedules, and event coverage arrangements to streamline operations and support payroll processes.
- Supported departmental budgeting and financial administration, including requisitions and purchase orders.
- Provided administrative information and operational support that facilitated leadership's planning and decision-making.
- Evaluated participation eligibility and coordinated travel arrangements for staff and participants.
Licensed Practical Nurse
3 Years 3 Months- Delivered direct patient care, including wound care, medication administration, IV therapy, specimen collection, and patient monitoring.
- Completed preoperative and postoperative assessments and documented vital signs, height, weight, A1C testing, and other required patient information.
- Coordinated operating room procedure schedules across multiple specialties and physician practices, enhancing surgical workflow efficiency.
- Maintained accurate clinical documentation of patient progress, treatments, and care activities.
- Executed IV insertion and removal, conducted blood draws, and facilitated patient transportation.
- Maintained accurate clinical documentation of patient progress and treatments, ensuring continuity of care and compliance with healthcare standards.
- Prepared patient charts and ensured relevant documentation, test results, and clinical information were available for scheduled procedures.
- Coordinated operating room procedure schedules across multiple specialties and physician practices to support efficient surgical workflows.
- Facilitated coordinated care by effectively communicating with patients, families, physicians, nurses, and other healthcare professionals.
Main Office Receptionist
4 Months- Provided professional and responsive customer service as the primary point of contact for visitors, staff, and incoming telephone inquiries.
- Coordinated staff conference schedules and supported daily building operations to ensure seamless functioning.
- Arranged coverage for vacant building positions to maintain operational continuity during staff absences.
- Prepared and processed payroll documentation for temporary employees.
- Organized student and staff recognition activities while collaborating with colleagues on various administrative projects to enhance community engagement.
Multiple Disability Building Aide
9 Months- Delivered individualized support to students with multiple disabilities, enhancing daily living activities and promoting active classroom participation.
- Monitored student vital signs and symptoms, relaying critical observations to relevant personnel to ensure timely interventions.
- Assisted with feeding and personalized care needs, adhering to established care plans and school protocols to maintain student well-being.
- Supported student transportation and helped maintain a safe, supportive environment.
Medical Receptionist
2 Years 2 Months- Managed patient registration, check-in, insurance verification, copay collection, and demographic updates to ensure accurate patient data and enhance overall patient experience.
- Managed patient registration, check-in, insurance verification, copay collection, and demographic updates.
- Scheduled appointments and coordinated provider calendars to optimize clinic flow and minimize patient wait times.
- Screened incoming calls, documented messages, and directed inquiries to appropriate clinical or administrative personnel.
- Processed payments and supported routine billing and account management activities.
- Collaborated with physicians, nurses, and administrative staff to address patient needs and streamline office operations.
Clinic Assistant
5 Years 7 Months- Supported daily orthopedic clinic operations by preparing patients and examination rooms for physician visits and procedures.
- Coordinated appointments and managed clinical and surgical schedules for multiple physicians, ensuring timely patient access to care.
- Collected patient demographic information and medical histories and prepared documentation for clinical encounters.
- Assisted with patient care activities, including splint and cast application, wound debridement, and patient education, enhancing patient recovery and satisfaction.
- Sterilized instruments using autoclave equipment and maintained clean, organized, appropriately stocked examination rooms.
- Coordinated prescription requests and refills with pharmacies and assisted with patient follow-up.
- Completed FMLA paperwork, insurance forms, prior authorizations, and documentation for procedures and medical equipment.
- Supported insurance verification and billing processes, ensuring accurate claim filing and minimizing delays in patient care.
- Provided care instructions, medication information, and procedural guidance to patients.
Administrative Assistant & Surgery Scheduler
5 Years 4 Months- Coordinated operating room schedules and surgical cases, collaborating with physicians and personnel to ensure timely availability of required documentation and test results.
- Prepared patient charts for appointments and surgical procedures, gathering relevant test results, diagnostic reports, and imaging.
- Coordinated patient messages with providers and clinical staff to facilitate timely review and follow-up.
- Managed incoming calls, prescription refill requests, fax distribution, and patient demographic updates to support smooth clinic operations.
- Coordinated patient messages with providers and clinical staff, ensuring timely review and follow-up for effective patient care.
- Supported patient rooming, performed suture removal, and provided wound care.
Education
Licensed Practical Nurse (LPN)
High School Diploma
Skills
Department Budget and Financial Management
Staffing and Payroll Coordination
Clinical Operations and Workflow Coordination
Team Collaboration and Staff Onboarding
Patient Care and Clinical Support
Clinical Documentation and EMR Management
Patient Safety and Quality Assurance
Scheduling and Resource Coordination
Inventory and Supply Management
Clinical Procedures and Treatment Support
Staff Communication and Interdisciplinary Collaboration
Laboratory Operations and Quality Control
Regulatory and Protocol Compliance
Patient Relations and Service Excellence
Administrative Operations and Records Management
Prior Authorizations and Insurance Coordination
Problem-Solving and Critical Thinking
Microsoft Office Suite and Google Workspace
Epic EMR
Certification
- Licensed Practical Nurse (LPN)
- CPR / Basic Life Support (BLS) Certified
- IV Certification
- Preceptor Certification
Timeline
Licensed Practical Nurse
The Ohio State University Physicians
02.2025 - CurrentRead More
Licensed Practical Nurse & Office Administrator
Gameday Men's Health
06.2024 - 02.2025Read More
Administrative Assistant
Marysville Exempted Village School District
08.2023 - 06.2024Read More
Licensed Practical Nurse
Memorial Hospital
01.2021 - 04.2024Read More
Main Office Receptionist
Marysville Exempted Village School District
08.2020 - 12.2020Read More
Multiple Disability Building Aide
Marysville Exempted Village School District
08.2019 - 05.2020Read More
Medical Receptionist
Memorial Hospital – Mill Valley Family Practice
06.2017 - 08.2019Read More
Clinic Assistant
Orthopedic Foot & Ankle
12.2010 - 07.2016Read More
Administrative Assistant & Surgery Scheduler
OrthoNeuro
01.2002 - 05.2007Read More
Hilliard Darby High School
High School Diploma
Read More
Hondros College of Nursing
Licensed Practical Nurse (LPN)
Read More