Ashley French
Summary
Experienced Special Education Teacher looking for a new opportunity to showcase my organizational and professional skillsets. Ability to provide comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.
Overview
10
10
years of professional experience
Work History
Special Education Teacher
Park City School District
08.2019 - 06.2023
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Worked closely with parents and guardians to address students' issues on multiple fronts.
University Ambassador
High Point University
09.2015 - 05.2019
- Promoted mission, vision and culture of school to prospective students to increase enrollment.
- Organized private and public events on campus for college community.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
Inmate Rights Advocate
DC CIC
01.2018 - 06.2018
- Accompanied clients to court to clarify processes and procedures.
- Attended interagency meetings and networked to create community partnerships.
- Supported clients, family members and witnesses through law enforcement, healthcare and social services.
- Liaised with members of justice system on behalf of client.
Lead Hostess
Montage Deer Valley
09.2013 - 11.2015
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Promoted business loyalty by fostering positive customer relationships.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Education
Master of Arts - Education
Westminster College
Salt Lake City, UT12.2021
Bachelor of Arts - Sociology And Anthropology
High Point University
High Point, NC05.2019
Skills
- Conflict Management
- Written Expression
- Proofreading
- Bookkeeping
- Event Calendar Management
- Travel Arrangement Management
- Confidentiality and Discretion
- Business Correspondence
- Customer Satisfaction
- Schedule Planning
Accomplishments
- Was asked to develop, teach and present a customer service seminar for Fidelity National Title Agency and City Creek Mortgage at the age of 18.
- Acquired my Masters in an accelerated program while teaching both remotely and in-person fulltime.
Timeline
Special Education Teacher
Park City School District
08.2019 - 06.2023
Inmate Rights Advocate
DC CIC
01.2018 - 06.2018
University Ambassador
High Point University
09.2015 - 05.2019
Lead Hostess
Montage Deer Valley
09.2013 - 11.2015
Master of Arts - Education
Westminster College
Bachelor of Arts - Sociology And Anthropology
High Point University
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