Ashley French
Chattanooga,TN
Summary
Dedicated Certified Clinical Medical Assistant with expertise in patient education and communication. Skilled in maintaining accurate patient records and supporting healthcare teams to enhance care quality. Experienced in vaccine administration and problem solving while ensuring HIPAA compliance. Aiming to enhance patient care and operational efficiency in a patient-focused environment.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Certified Clinical Medical Assistant
The Chattanooga Heart Institute
Chattanooga , Tn
12.2025 - Current
- Collected and documented patient medical histories and vital signs to support accurate diagnosis and treatment.
- Assisted in performing electrocardiograms to monitor patient heart activity.
- Maintained and calibrated cardiology equipment for accurate readings.
- Educated patients on treatment plans, medications, and preventive care.
- Coordinated with pharmacies to submit and refill patients' prescriptions, ensuring timely access to medications.
- Responded quickly to emergent situations within the clinic setting by following established protocols.
- Updated electronic health records with patient care details, facilitating effective communication among healthcare team.
Certified Clinical Medical Assistant
Galen East Medicine & Pediatrics
Chattanooga, Tennessee
07.2023 - 10.2025
- Administered vaccines, injections, and other treatments according to physician orders.
- Assisted pediatricians in performing routine examinations and assessments.
- Performed patient histories, vital signs, and medical screenings.
- Managed patient records in electronic health record systems, ensuring accuracy and accessibility for healthcare providers.
- Reviewed lab results with patients, clarifying diagnoses and treatment plans to enhance understanding and compliance.
- Responded to patient inquiries via phone, addressing concerns to improve patient satisfaction and care continuity.
- Maintained confidentiality of all patient information according to HIPAA regulations.
Phlebotomist
Parkridge Medical Center
Chattanooga, Tennessee
02.2022 - 07.2023
- Collected blood samples using proper venipuncture techniques and safety protocols.
- Prepared blood specimens for laboratory testing and collaborated with medical staff.
- Operated various phlebotomy equipment and ensured cleanliness of work area.
- Complied with infection control standards to promote patient safety during procedures.
- Maintained accurate patient records and ensured confidentiality of medical information.
- Educated patients on procedures and addressed their concerns to ensure comfort.
- Assisted in training new phlebotomists on best practices and operational procedures.
CMA (AAMA)
Valley Medical Care Pediatrics
Jasper, Tennessee
06.2021 - 02.2022
- Assisted pediatricians in performing routine examinations and assessments.
- Administered vaccines, injections, and other treatments per physician instructions.
- Performed patient histories, vital signs, and medical screenings.
- Managed patient records using electronic health record systems for accuracy.
- Reviewed lab results with patients and answered any questions they had about their diagnosis or treatment plan.
- Answered phone calls from patients to answer questions or address concerns related to their care.
- Maintained confidentiality of all patient information according to HIPAA regulations.
CMA (AAMA)
Covenant Allergy & Asthma Care
Chattanooga, Tennessee
05.2017 - 05.2021
- Collected detailed medical histories and facilitated patient intake to enhance consult efficiency.
- Scheduled and confirmed appointments for allergy and asthma consultations, improving patient flow.
- Educated patients on allergy treatments and proper medication usage.
- Assisted physicians during examinations and procedures.
- Managed inventory of medical supplies, ensuring optimal storage conditions to support patient care.
- Communicated effectively with patients regarding treatment plans and follow-ups.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Education
Technical Diploma - Medical Assisting
TCAT Chattanooga State
Chattanooga, TN08-2017
High School Diploma -
Whitwell High School
Whitwell, TN05-2015
Skills
- Vaccine administration
- Injection administration
- Patient assessment
- Vital signs monitoring
- Clinical documentation
- Electronic health record management
- HIPAA compliance
- Venipuncture methods
- Specimens collection and processing
- EKG monitoring
- Patient education
- Patient billing support
- Electronic health record management management
Certification
- BLS
- CCMA
Timeline
Certified Clinical Medical Assistant
The Chattanooga Heart Institute
12.2025 - Current
Certified Clinical Medical Assistant
Galen East Medicine & Pediatrics
07.2023 - 10.2025
Phlebotomist
Parkridge Medical Center
02.2022 - 07.2023
CMA (AAMA)
Valley Medical Care Pediatrics
06.2021 - 02.2022
CMA (AAMA)
Covenant Allergy & Asthma Care
05.2017 - 05.2021
Technical Diploma - Medical Assisting
TCAT Chattanooga State
High School Diploma -
Whitwell High School