Ashley Frick
Virginia Beach
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Mental Health Coach
Children's Hospital of the King's Daughters
Norfok
05.2023 - Current
- Monitored clients' progress and compared to pre-determined health targets.
- Adapted communication style according to client's age, culture or socio-economic background.
- Assessed clients' current diet and lifestyle habits to identify areas for improvement.
- Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.
- Offered ongoing motivation and accountability for behavior change through positive reinforcement techniques.
- Provided emotional support throughout the coaching process by listening attentively without judgement or criticism.
Server
Outback Steakhouse
Virginia Beach
02.2015 - Current
- Delivered food orders promptly and courteously.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
- Informed customers of daily specials and signature menu items.
- Took orders from customers accurately and in a timely manner.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Followed health safety guidelines when preparing and serving food products.
Bartender
Applebee's
Philadelphia
08.2011 - 02.2015
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Arranged bottles and glasses behind bar to make attractive displays.
- Adhered to state regulations regarding serving alcohol responsibly.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Poured wine, beer and cocktails for patrons.
- Greeted customers and provided excellent customer service.
Education
Bachelor of Science - Psychology
Neumann University
Aston Mills, PA12-2010
High School Diploma -
Cardinal O'Hara High School
Springfield06-2006
Skills
- Behavior change techniques
- Nutritional assessment
- Health coaching methods
- Client progress monitoring
- Cultural competency
- Motivational interviewing
Timeline
Mental Health Coach
Children's Hospital of the King's Daughters
05.2023 - Current
Server
Outback Steakhouse
02.2015 - Current
Bartender
Applebee's
08.2011 - 02.2015
Bachelor of Science - Psychology
Neumann University
High School Diploma -
Cardinal O'Hara High School
Similar Profiles
Tamara SypherTamara Sypher
Patient Registration Specialist at Children's Hospital of The King's DaughtersPatient Registration Specialist at Children's Hospital of The King's Daughters
Bailey StewartBailey Stewart
Registered Nurse at Children's Hospital of the King's DaughtersRegistered Nurse at Children's Hospital of the King's Daughters
Marguerite MunleyMarguerite Munley
Department of Pediatrics, Administrator at Children's Hospital of The King's DaughtersDepartment of Pediatrics, Administrator at Children's Hospital of The King's Daughters
Myrna DelgadoMyrna Delgado
Senior Talent Acquisition Specialist at Children's Hospital Of The King's DaughtersSenior Talent Acquisition Specialist at Children's Hospital Of The King's Daughters
Edward Rogers IVEdward Rogers IV
Business Analyst at Spring Oaks Capital, LLCBusiness Analyst at Spring Oaks Capital, LLC