Ashley Fuentes Martinez
Houston,TX
Summary
Entry-level Medical Assistant experience in patient care and administrative tasks who is highly driven and detail- oriented. Capable of handling patient information, arranging visits, and working with physicians to create effective treatment plans. Proven track record of increasing patient happiness, decreasing wait times, and lowering expenses through inventory management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Medical Assistant
Del Sol Centro Medico Familiar
06.2023 - 08.2023
- Attended weekly meetings, training sessions, and retreats to share best practices and receive feedback from other staff members
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Accurately accessed EHR
- Preformed injections
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Cashier/Customer Service
ZARA
06.2022 - 09.2022
- Restocked and organized merchandise in front lanes
- Worked closely with shift manager to solve problems and handle customer concerns
- Helped customers complete purchases, locate items, and ion reward programs
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution
- In-Store Shopper
In-Store Shopper
HEB
10.2021 - 05.2022
- Met personal/team sales targets and call handling quotas
- Worked productively with customers to meet order requirements and service expectations
- Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution
- Researched answers or solutions as needed
- Tracked substitutions and informed customers of changes
- Consistently met deadlines and quality goals for accuracy and timeliness.
Education
Degree in Nursing - Nursing
San Jacinto College
Houston, TX08.2026
Cerification - Medical Assistant
The College of Health Care Professions
Houston, TX07.2023
High School Diploma -
South Early College High School
Houston, TX05.2021
Skills
- Updating Charts
- Patient Medical Histories
- Inventory Management Systems
- Credit and Cash Transactions
- Inbound Phone Call Handling
- Injection Administration
Certification
CPR, CMA, HIPPA
Timeline
Student Medical Assistant
Del Sol Centro Medico Familiar
06.2023 - 08.2023
Cashier/Customer Service
ZARA
06.2022 - 09.2022
In-Store Shopper
HEB
10.2021 - 05.2022
Degree in Nursing - Nursing
San Jacinto College
Cerification - Medical Assistant
The College of Health Care Professions
High School Diploma -
South Early College High School
CPR, CMA, HIPPA
Similar Profiles
Heriberto Esgardo Rivas QuezadaHeriberto Esgardo Rivas Quezada
Sonographer at Centro Medico Vistas Del JardinSonographer at Centro Medico Vistas Del Jardin
Gabriela MeraGabriela Mera
Office Assistant at Centro Medico LatinoOffice Assistant at Centro Medico Latino
Lauries OlivaresLauries Olivares
Nursing Assistant at Centro Medico Docente Paraiso, Maracaib VenezuelaNursing Assistant at Centro Medico Docente Paraiso, Maracaib Venezuela