Eleanor Rachal
Summary
Knowledgeable and dedicated customer service professional with extensive experience in food service and hospitality industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Student Medical Assistant
Psychological Healthcare Of South Louisiana
05.2023 - Current
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Hostess and To-go
Walk-Ons
01.2023 - 05.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Accommodated special seating requests for guests to enhance satisfaction.
- Used cash registers and credit card machines to cash out customers.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Team Member
Chick-fil-A
06.2022 - 10.2022
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Established welcoming atmosphere by greeting each guest warmly.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Cleaned and organized kitchen, dining and service areas.
- Monitored food quality and freshness throughout day.
Student Worker
Psychological HeathCare Of South Louisiana
05.2021 - 08.2021
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow coworkers.
- Gathered, organized and input information into digital database.
Education
High School Diploma -
Edward Douglas White
Thibodaux, LA05.2023
Skills
- Organization
- Patient Escorting
- Patient Medical Histories
- Updating Charts
- Hospitality
- Answering Questions
- Customer service expertise
Timeline
Student Medical Assistant
Psychological Healthcare Of South Louisiana
05.2023 - Current
Hostess and To-go
Walk-Ons
01.2023 - 05.2023
Team Member
Chick-fil-A
06.2022 - 10.2022
Student Worker
Psychological HeathCare Of South Louisiana
05.2021 - 08.2021
High School Diploma -
Edward Douglas White
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