Ashley Fyler
Minneapolis,MN
Summary
Honest, community-minded, and highly motivated individual is looking for an entry-level police officer position with the City of Maple Grove. Eager to use excellent communication and conflict-resolution abilities to boost safety and public confidence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
Mystic Lake Casino
02.2025 - Current
- Patrolling the casino's grounds, floor, and restricted areas on a frequent basis. De – escalating situations
- Dealing with fire alarms, responding to emergencies, security calls, policy violations, and serving as a dispatcher when necessary.
- Maintaining a professional, helpful manner while giving instructions, assisting with misplaced things, lockouts, and making sure customers are safe.
- Escorting cash, chips, drop boxes, and helping with operations involving cash.
Hudson Lead
MSP Airport
05.2024 - 03.2025
- Leads by example, coaches team members, provides constructive feedback, and assists in training.
- Oversees daily operations, ensures brand standards for food/beverages, and manages inventory.
- Drives store performance, handles cash management, and builds customer relationships.
- Ensures safety standards and adheres to company policies and procedures.
Senior Products/Ops Lead
Old Navy
09.2022 - 03.2025
- Product Operations: Managing inventory, product placement, markdowns, and marketing/signage.
- Supply Chain & Logistics: Overseeing truck shipments and stockroom efficiency.
- Leadership & Development: Mentor and lead teams, fostering a collaborative and high-performing culture.
Animal Husbandry
SeaQuest
05.2023 - 10.2023
- Diet Preparation and Feeding: Preparing specific food portions and feeding fish, invertebrates, corals, birds, and small mammals.
- Water Quality Maintenance: Monitoring and maintaining proper water parameters for salt and freshwater aquariums, including cleaning filtration components and operating, or learning to operate, ozone machines and oxygen concentrators.
- Health Monitoring: Observing animals for signs of illness or injury, conducting regular check-ups, and administering treatments under veterinary guidance.
- Enrichment: Providing daily enrichment for all animals to ensure well-being. Grooming: Performing routine maintenance tasks such as beak and nail trims.
- Cleaning: Maintaining high standards of cleanliness in animal enclosures and surrounding areas. Structural Maintenance: Assisting with exhibit construction, including plumbing, pumps, and protein skimmers.
- Record Keeping: Maintaining accurate records on animal health, diet, and behavior
- Educational Programming: Participating in guest interaction programs, photo opportunities, and theatrical shows that showcase animal behaviors.
- Safety Enforcement: Ensuring a safe environment for both the animals and the public during interactive experiences.
Kennel Assistant/Receptionist
Augusta Dog Training and Doggy Daycare
01.2023 - 05.2023
- Animal Care & Maintenance: Feeding, watering, and cleaning/sanitizing kennels, cages, runs, and communal play areas.
- Enrichment & Exercise: Walking dogs, providing playtime, and supervising group play to ensure a safe, fun environment.
- Health Monitoring: Observing pets for changes in behavior, signs of illness, or distress, and administering medications as directed.
- Grooming & Safety: Performing basic grooming tasks, such as bathing, and maintaining strict safety protocols, including secure kennel latching.
- Physical Demands: This is a physically demanding role often requiring lifting 40-50+ lbs, standing for long periods, and working in all weather conditions.
Team Member
Universal Studios (Voodoo Doughnuts)
09.2021 - 04.2022
- Customer Service & Sales: Welcoming guests, answering questions, taking orders, and handling cash register transactions.
- Food Production: Cooking and preparing doughnuts according to recipes, including operating fryers, mixers, and ovens.
- Quality Control & Safety: Ensuring product quality, adhering to food safety standards, and working safely with hot equipment.
- Sanitation & Maintenance: Keeping the front-of-house, kitchen, and workstations clean and organized.
- Stocking & Organization: Unloading, organizing, and restocking inventory using FIFO (First In, First Out) standards.
- Teamwork: Supporting team training, communicating effectively, and maintaining a positive attitude.
Crew Member
Disney Epcot
06.2021 - 04.2022
- Guest Service & Interaction: Greeting guests, providing menu information, explaining location themes, and creating "magical moments".
- Order Taking & POS Handling: Capturing orders via computer systems, handling cash, and processing credit card payments.
- Food Prep & Service: Preparing, plating, and serving food items, including managing food safety standards and strict allergen protocols.
- Alcohol Service: Pouring and serving wine, beer, and cocktails, requiring age verification.
- Cleaning & Maintenance: Cleaning dining areas, bussing tables, restocking, and maintaining cleanliness in kitchen areas.
- Festival-Specific Duties: At festivals (e.g., Food & Wine), crew members may work at kiosks, acting as "expo" by organizing food, calling out allergies, and handing food to guests
- Physical Stamina: Standing for extended periods, lifting, and working in fast-paced, high-volume environments. Outdoor Conditions: Often working outdoors, especially during festivals.
- Team Collaboration: Working closely with culinary teams to ensure efficient service Safety & Compliance: Completing food safety training and following strict sanitization procedures. Closing Procedures: Cleaning equipment, storing food properly, and finalizing sales for the day.
Crew Member
Disney Hollywood Studios
08.2021 - 12.2021
- Guest Service & Interaction: Engaging guests to create a magical experience, answering questions, and helping find specific products.
- Sales & POS Operations: Processing transactions quickly using cash registers or Mobile POS systems (cash wrap duties).
- Merchandising & Stocking: Maintaining visual standards, replenishing shelves, and processing new shipment inventory.
- Themed Environment Maintenance: Ensuring stores are clean, organized, and meet brand standards ("Show" quality).
- Safety & Compliance: Following all company policies, maintaining a safe shopping environment, and upholding "The 5 Keys" (Safety, Courtesy, Inclusion, Show, Efficiency).
- Flexibility: Working in a high-volume, fast-paced environment, often with extended standing and working weekends/holidays.
Security Guard
NBA Orlando Magic & Amway Center
11.2020 - 06.2021
- Access Control & Screening: Operating metal detectors, wanding guests, checking bags, and managing entry/exit points for patrons, vendors, and staff.
- Crowd Control & Management: Guiding crowd flow, preventing congestion, and ensuring orderly behavior during high-traffic events. Patrol & Surveillance: Monitoring security cameras and patrolling the arena perimeter and interior to detect, deter, or report suspicious activity.
- Guest Services & Safety: Assisting guests, answering questions, and maintaining a professional, helpful presence.
- Emergency Response: Coordinating with law enforcement, evacuating the building if necessary, and responding to medical or security emergencies.
- Incident Reporting: Documenting security breaches, accidents, or disruptions in detailed, accurate reports.
- Conflict Resolution: De-escalating tense situations and removing unauthorized individuals from the premises.
Usher/Cashier/Cook
AMC Dine In Disney Spring 24
12.2019 - 12.2020
- Customer Service: Welcoming guests, selling tickets and snacks, checking tickets, and assisting with questions or concerns.
- Concessions: Preparing and serving popcorn, soda, and other food items.
- Ushering/Cleaning: Maintaining cleanliness in auditoriums, lobbies, and restrooms; clearing auditoriums between shows.
- Safety/Security: Monitoring auditoriums for picture/sound quality and enforcing movie rating policies.
- Operational Support: Assisting with opening and closing duties.
Customer Service Representative/Reptile Handler
Gator Golf & Adventure Park
05.2020 - 09.2020
- Husbandry & Care: Feeding, cleaning, and sanitizing enclosures, including maintaining proper temperatures and humidity.
- Health Monitoring: Observing animals for signs of illness or stress and administering medication under veterinary guidance.
- Handling & Transport: Safely restraining, transporting, and managing animals during public, educational.
- Safety Protocols: Ensuring strict adherence to safety guidelines, particularly when working with venomous species or large reptiles
- Education & Sales: Providing expert advice on reptile nutrition, habitat needs, and product recommendations to ensure optimal pet health.
- Front-Line Support: Greeting visitors, handling phone calls, and managing in-person inquiries.
- Transactions & Logistics: Processing sales, managing POS systems, and coordinating orders or shipping.
- Record Keeping: Updating client files, scheduling appointments, and managing documentation.
- Conflict Resolution: Addressing customer concerns and providing solutions with empathy and professionalism
- Public Education & Shows: Delivering educational talks and managing public, interactive, or petting areas.
- Operational Support: Maintaining a clean and organized facility (lobby, reception, and exhibit areas).
Usher/Cashier/Greeter/Cook
AMC Theatres
08.2018 - 12.2019
- Guest Service & Experience: Greet guests, answer questions, and resolve concerns to create a memorable experience.
- Concessions & Retail: Prepare food, handle transactions, and use suggestive selling techniques to boost loyalty card sign-ups.
- Cleanliness & Maintenance: Keep auditoriums, restrooms, and lobbies clean, following safety protocols for chemical use.
- Ticket & Ushering: Check tickets, direct guests, and enforce movie rating policies (e.g., ID checks).
- Operations & Safety: Monitor theaters for audio/visual quality, lighting, and potential piracy; assist with opening/closing duties.
Unloader/Stocker
Walmart
08.2016 - 10.2018
- Unloading Trucks: Safely removing boxes from trailers, often working with a team to process shipments quickly.
- Sorting and Organizing: Sorting freight by department, palletizing, and processing break packs.
- Stocking: Moving freight to the sales floor and filling shelves, including frozen and dairy items.
- Backroom Maintenance: Operating equipment like pallet jacks to manage backroom inventory and maintaining a clean, safe, and organized area.
- Customer Service: Greeting customers and answering questions while stocking.
Education
Bachelor of Criminal Justice -
Concordia University Saint Paul
05-2026
undefined
The University of Tennessee at Chattanooga
02-2020
undefined
Chattanooga State Community College
05-2014
undefined
Georgia Northwestern Technical College
05-2011
undefined
Georgia Northwestern Technical College
05-2009
undefined
Osceola High School
05-2007
Skills
- CPR/AED Certified (02/03/2025 – 02/2027)
- Customer Service
- Team Leadership
- Food Safety
- Food Preparation
- Animal Care
- Animal Welfare
- Animal Nutrition
- Criminal Justice
- Retail Sales
- Security
- Communication
- English
- Animal Husbandry
- Reptile Handler
- Stocker
- Fast – Food
Certification
- CPR and AED License - 02/03/25 - 02/27
Languages
English
Full Professional
Timeline
Security Officer
Mystic Lake Casino
02.2025 - Current
Hudson Lead
MSP Airport
05.2024 - 03.2025
Animal Husbandry
SeaQuest
05.2023 - 10.2023
Kennel Assistant/Receptionist
Augusta Dog Training and Doggy Daycare
01.2023 - 05.2023
Senior Products/Ops Lead
Old Navy
09.2022 - 03.2025
Team Member
Universal Studios (Voodoo Doughnuts)
09.2021 - 04.2022
Crew Member
Disney Hollywood Studios
08.2021 - 12.2021
Crew Member
Disney Epcot
06.2021 - 04.2022
Security Guard
NBA Orlando Magic & Amway Center
11.2020 - 06.2021
Customer Service Representative/Reptile Handler
Gator Golf & Adventure Park
05.2020 - 09.2020
Usher/Cashier/Cook
AMC Dine In Disney Spring 24
12.2019 - 12.2020
Usher/Cashier/Greeter/Cook
AMC Theatres
08.2018 - 12.2019
Unloader/Stocker
Walmart
08.2016 - 10.2018
undefined
The University of Tennessee at Chattanooga
undefined
Chattanooga State Community College
undefined
Georgia Northwestern Technical College
undefined
Georgia Northwestern Technical College
undefined
Osceola High School
Bachelor of Criminal Justice -
Concordia University Saint Paul