Ashley Galeas-deras
Homestead,FL
Summary
Goal-driven assistant Sales Manager and social media coordinator with success in leading effective sales teams. Skilled in developing strategic plans that increase customer engagement and overall sales. Strengths include team leadership, relationship building, and negotiation skills. Previous work led to improved sales processes, increased team productivity, and heightened customer satisfaction levels.
Overview
5
5
years of professional experience
Work History
Social Media Coordinator
Miami Life Plastic Surgery
Miami, FL
10.2024 - Current
- Created content calendars to ensure timely delivery of posts, campaigns, and promotions on various social media platforms.
- Monitored, analyzed, and reported on the performance of all social media activities using analytics tools.
- Researched current trends in the industry to identify opportunities for growth through new social media channels.
- Collaborated with marketing team members to create engaging content that resonates with target audiences.
- Managed day-to-day interactions with followers and responded promptly to customer inquiries or complaints.
Social Media Manager
Acapulco records and sports
Homestead, FL
01.2023 - Current
- Developed and implemented successful social media campaigns to support company objectives.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Managed the daily operations of all assigned social media accounts.
- Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
- Monitored customer comments on various social media channels and responded in a timely manner.
Sales Coordinator
Boost Moblie
Homestead, FL
01.2023 - 11.2024
- Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
- Assisted with budgeting, forecasting and tracking of sales performance against goals.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Developed promotional strategies to increase sales volume.
- Developed and implemented sales strategies to increase revenue of new home sales.
- Assisted sales staff in closing deals by providing customer service support throughout the sales process.
Host
Olive Garden
Homestead, FL
11.2023 - 09.2024
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Education
Associate of Arts - Business Administration And Management
Miami Dade College
Miami, FL12-2025
High School Diploma -
Keys Gate Charter High School
Homestead, FL05-2024
Skills
- Customer service and assistance
- Social content publishing
- Social content planning
- Video creation
- Client interaction
- Audience outreach
- Marketing strategy
- Audience identification
- Marketing campaign development
- Microsoft PowerPoint, Excel, and Word
- Visual data representation
- Data Entry and Analysis
- Sales Proposals
- Sales experience
- Negotiate sales
- Active Listening
- Public Speaking
- Customer Relations
- Computer Skills
- Critical Thinking
- Record keeping
- Research
- Sales methods
- Real estate experience
- Cleaning and sanitation
- Hospitality service expertise
- Customer service expertise
- Strong interpersonal skills
- Business promotion
- Business branding
- Arrange business meetings
- Quickbooks
- Financial statements expertise
- Data analysis and research
- Spreadsheet tracking
- Bookkeeping
- Advanced computer skills
- Finance
- Seating arrangements
- Hospitality and accommodation
- Multitasking proficiency
- High-volume dining
Timeline
Social Media Coordinator
Miami Life Plastic Surgery
10.2024 - Current
Host
Olive Garden
11.2023 - 09.2024
Social Media Manager
Acapulco records and sports
01.2023 - Current
Sales Coordinator
Boost Moblie
01.2023 - 11.2024
Associate of Arts - Business Administration And Management
Miami Dade College
High School Diploma -
Keys Gate Charter High School
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