Ashley Gamarra
Fitchburg,Massachusetts
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Retail Associate
Jenifer Tutlis
08.2022 - 06.2023
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
No Degree - Criminal Justice
Fitchburg State University
Fitchburg, MA06.2027
High School Diploma -
Fitchburg High School
Fitchburg, MA06.2023
Skills
- Appeals Support
- Cash Register Operations
- Verbal and Written Communication
- Self-Directed Learning
- Strong Communication and Interpersonal Skills
- Constructive Feedback
- Retail Objectives
- Sales Promotion
- Retail Knowledge
- Sales Contracts
Languages
Spanish
Native or Bilingual
Timeline
Retail Associate
Jenifer Tutlis
08.2022 - 06.2023
No Degree - Criminal Justice
Fitchburg State University
High School Diploma -
Fitchburg High School