Ashley Garcia
McAllen,TX
Summary
Developed exceptional customer service and cash handling skills in financial environment. Demonstrated ability to manage transactions accurately and efficiently while maintaining positive client interactions. Seeking to transition into new field where these skills can drive customer satisfaction and operational excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bank Teller
Bank of South Texas
Mission, TX
12.2024 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Logged cashier's checks and other transactions to maintain accurate account records.
Cashier
Office Depot Inc
Mission, TX
04.2024 - 11.2024
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Criminal Justice
The University of Texas Rio Grande Valley
Edinburg, TX06-2028
High School Diploma -
Nikki Rowe High School
McAllen06-2024
Skills
- Cash Handling
- Customer Service
- Drawer balancing
- Product Organization
- Flexible Schedule
- Attention to detail
- Deposit and withdrawal management
- Cash counting
- Transaction processing
- Transaction processing accuracy
Certification
- Certified in Word
- Certified in Excel
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Bank Teller
Bank of South Texas
12.2024 - Current
Cashier
Office Depot Inc
04.2024 - 11.2024
Criminal Justice
The University of Texas Rio Grande Valley
High School Diploma -
Nikki Rowe High School