Ashley Garcia
Carlsbad,NM
Summary
Dynamic Store Manager with a proven track record at Allsups, excelling in customer service and team leadership. Expert in inventory management and cash control, I implemented merchandising strategies that significantly boosted sales. Passionate about training and mentoring staff, fostering a culture of excellence and efficiency in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Store Manager
Allsups
Carlsbad
08.2022 - Current
- Managed daily operations, ensuring optimal store performance and customer satisfaction.
- Trained and mentored staff on best practices for inventory management and customer service.
- Implemented effective merchandising strategies to enhance product visibility and sales.
- Oversaw cash handling procedures, maintaining accuracy in financial transactions.
- Conducted regular inventory audits to minimize shrinkage and optimize stock levels.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Pharmacy Technician
Walgreens
Carlsbad
04.2020 - 08.2022
- Managed prescription medication preparation and dispensing to ensure patient safety and compliance with regulations.
- Oversaw inventory management processes, optimizing stock levels and reducing waste through effective ordering.
- Trained and mentored new pharmacy technicians on operational procedures and customer service best practices.
- Implemented workflow improvements that enhanced efficiency in prescription processing and customer interactions.
Assistant Credit Manager
Rent A Center
Carlsbad, NM
06.2017 - 10.2018
- Managed credit approval processes to ensure compliance with company policies.
- Analyzed customer financial information to assess creditworthiness effectively.
- Developed strategies for improving collection rates and reducing delinquencies.
- Mentored junior team members on credit analysis and risk assessment techniques.
- Implemented training sessions on best practices in credit management for new hires.
- Efficiently resolved disputes by working closely with customers and negotiating mutually beneficial payment plans or settlements.
- Collaborated with sales teams to establish credit limits that balanced risk exposure with business growth opportunities.
- Assisted the Credit Manager in preparing detailed reports for senior management on the performance of the department''s portfolio.
Education
High School Diploma - Basic
Buckeye Union Highschool
Buckeye, AZ05.2005
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Team leadership and coaching
- Inventory management
- Cash management
- Store merchandising
- Recruitment and hiring
- POS systems
- Goals and performance
Timeline
Store Manager
Allsups
08.2022 - Current
Pharmacy Technician
Walgreens
04.2020 - 08.2022
Assistant Credit Manager
Rent A Center
06.2017 - 10.2018
High School Diploma - Basic
Buckeye Union Highschool