Ashley Garrett
Spartanburg,SC
Summary
Organized Dental Receptionist providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dental Receptionist
Carolina Smiles Family Dentistry
08.2022 - Current
- Ability to manage multiple priorities in a deadline environment
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Obtained payments from patients and scanned identification and insurance cards.
- Collect proper payment and post to patient's chart
- Experience in eagle soft
- Check voicemail accordingly
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
Laundry Operator, OTW Accessories Operator,Kitting operator
Contec Inc
01.2016 - 08.2022
- Stack, fold, count, bulk, label cleanroom wipes and garment production in area
- Developed knowledge of cleanroom protocol and adhered to the requirements
- Inspects fabric, cut wipes, bags, and packaging items for conformance of specifications
- Works attentively with IFS and quality standard guidelines and goals
- Makes lids and mop handles and prepare for shipment.
- Makes sure that sterilized orders are prepared for shipment to be irradiated
- Warehouse, packing, manufacturing experience
- Basic Knowledge of SAP, and Excellent skills in MS office
- Provided on-the-job training to newly hired workers and team members.
Cashier, Greeter
Baker, Fuddruckers
01.2014 - 01.2016
- Customer service skills along with multi-tasking
- Gained experience in Telephone calls with customers
- Developed a team work ethic in a busy/stable environment
- Maintained customer service skills and details to customer audience.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier and Greeter
Ingles co
01.2012 - 01.2014
- Managed customer problems, and complaints with attentive to detail and customer service skills
- Gained experience in opening and closing files, Light bookkeeping, cash register receipts, and telephone calls
- Developed team-oriented skills.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Acted as first point of contact for visiting clients and customers.
Education
AS - Pre health
Spartanburg Community College
12.2023
Associate's degree - Medical Assisting
Virginia College
05.2019
AA - Arts
Spartanburg Methodist College
05.2016
High School Diploma -
Boiling Springs High School
05.2014
Skills
- Oral Health Care
- Scheduling Tests and Procedures
- Restorative Procedures
- CPR Certified
Certification
September 2022 to September 2024
Languages
English
Full Professional
Timeline
Dental Receptionist
Carolina Smiles Family Dentistry
08.2022 - Current
Laundry Operator, OTW Accessories Operator,Kitting operator
Contec Inc
01.2016 - 08.2022
Cashier, Greeter
Baker, Fuddruckers
01.2014 - 01.2016
Cashier and Greeter
Ingles co
01.2012 - 01.2014
AS - Pre health
Spartanburg Community College
Associate's degree - Medical Assisting
Virginia College
AA - Arts
Spartanburg Methodist College
High School Diploma -
Boiling Springs High School