Kaylin Selis
Charlotte,MI
Summary
Dental Receptionist and Assistant
Highly motivated with proven ability to maintain a safe and clean environment for patients, as well as assist dentists with patient oral care. Skilled in performing digital x-rays. Experienced in dental office software and patient record keeping, with a commitment to excellent customer service. Hardworking individual skilled in managing patient records, scheduling appointments, and providing exceptional customer service. Proven ability to multi-task and handle challenging situations with a professional demeanor. Possesses a strong work ethic and excellent communication skills. Detail-oriented individual with proven ability to manage multiple tasks and committed to providing customers with the best possible support and assistance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dental Receptionist and Assistant
My Community Dental Center
Charlotte, MI
11.2017 - Current
- Assisted dentists in providing quality dental care to patients, including taking and developing x-rays, charting teeth, preparing materials, and cleaning instruments
- Performed chairside duties such as suctioning, handing instruments, mixing materials, and applying topical anesthetics
- Sterilized and disinfected instruments and treatment rooms
- Prepared treatment rooms with appropriate instruments before each appointment
- Answered and managed incoming calls to schedule patient appointments and confirm upcoming appointments
- Greeted patients, verified insurance information and scheduled appointments in a timely manner
- Answered questions from patients about their insurance plans or benefits related to treatments provided by the dentist's office
- Contacted insurance companies to verify patient eligibility and coverage
- Provided exceptional customer service to ensure patient satisfaction
- Received and processed payments for services rendered, including cash and credit transactions
Hotel Night Auditor
Holiday Inn Express
Charlotte, MI
01.2014 - 10.2017
- Performed daily audits of hotel accounts and cash handling procedures to ensure accuracy and compliance with established policies
- Demonstrated strong customer service skills while interacting with guests in person and over the phone
- Inspected rooms prior to check-in for cleanliness and adherence to brand standards
- Utilized problem solving techniques when dealing with difficult guest situations or disputes
Education
Certification in Clinical Medical Assisting -
Ross Medical Education Center
Lansing, MI09.2017
Skills
- Patient Intake Procedures
- Taking X-Rays
- Infection Control Proficiency
- Dentrix Proficiency
- Medical Records Management
- Complex Problem-Solving
- Oral Health Care
- Sanitation Protocols
- Chair Side Assistance
- Patient Care Standards
- Payment Collection
- Manage Schedules
Certification
- X-ray certification
- CPR Certification
- Medical Assistant certification
References
References available upon request
Timeline
Dental Receptionist and Assistant
My Community Dental Center
11.2017 - Current
Hotel Night Auditor
Holiday Inn Express
01.2014 - 10.2017
Certification in Clinical Medical Assisting -
Ross Medical Education Center