Ashley Garza
Rathdrum,ID
Summary
As a retail sales associate can be fast-paced and demanding, especially during holidays and promotions, but it is also a rewarding job. You get the opportunity to interact with a diverse range of customers, gain experience in sales and customer service, and contribute to creating a pleasant shopping experience.
Overview
4
4
years of professional experience
Work History
Emerald Forest Cabanas Lead
Silverwood Theme Park - Boulder Beach Water Park
Athol, ID
05.2023 - Current
- At the Cabanas, within the water park of Silverwood Theme Park, I've held positions as a server, hostess, and expo. However, in the second half of the season, I've mainly worked as an expo.
- Working at the theme park has been an exciting and dynamic role that involved a combination of customer service, food service, and team collaboration, but each position had its unique responsibility.
- As a Cabanas server, I've provided excellent customer service to guests who have rented cabanas, such as greeting and informing guests about the accommodations within their cabanas or the park, taking food and drink orders with efficiency and accuracy, and accommodating special requests.
- As an expo, I've coordinated the flow of food orders between different kitchens in the water park via dial-out phone calls, and the serving staff.
- My responsibilities were ensuring that food orders were complete and accurate before being sent out to guests, and having time management in check, that way, food orders were delivered promptly.
- As a hostess, I was mainly the first point of contact for guests entering our cabanas.
- My tasks included warmly greeting guests, checking reservations, meeting accommodations if necessary, and providing guests with information about the menu and theme park services.
Retail Sales Associate
Bath and Body Works
Hayden, ID
09.2020 - Current
- Working as a retail sales associate at Bath and Body Works is an exciting and dynamic role involving various tasks to create a positive customer shopping experience.
- Here's my description of what it's like to work in this position:
- Providing welcoming and helpful customer service is the key to your role.
- You greet customers and offer assistance with the products to boost conversion and sales.
- As a cashier, I've handled both credit and cash transactions and provided promotions and coupons for our products to ensure the best deal for our customers.
- While completing transactions, I've informed customers about the benefits of having our app.
- On the sales floor, it involves restocking shelves and attention to detail for the store to look clean and organized, as well as having a well-rounded knowledge of the products to better sell to customers.
- For almost four years, I've helped out with our holiday season, which can be particularly busy. Bath and Body Works is known for its festive and themed displays, and you play a crucial role in creating a holiday atmosphere.
Education
Associate's degree - General Studies
North Idaho College
Coeur d'Alene, ID05-2024
High school diploma - General Studies
Lake City High School
Coeur d'Alene, ID06.2020
Skills
- Retail Sales
- Cashiering
- POS
- Cash Handling
- Food Service
- Team Collaboration
- Reliability
- Time Management
Timeline
Emerald Forest Cabanas Lead
Silverwood Theme Park - Boulder Beach Water Park
05.2023 - Current
Retail Sales Associate
Bath and Body Works
09.2020 - Current
Associate's degree - General Studies
North Idaho College
High school diploma - General Studies
Lake City High School
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