Ashley Giardino
Kalamazoo,MI
Summary
Reliable Dietitian and Certified Diabetes Educator skilled in leading, motivating and mentoring. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement with 12 years experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Shift Coordinator and Expert Coach
Teladoc
12.2016 - Current
- Shift Coordinator: lead and guide ~12 coaches while on shift, answering chronic condition and shift specific questions while handling expected tasks and taking inbound calls from members
- Provide 24/7/365 coverage to members for wirelessly enabled glucose and blood pressure monitoring devices
- Facilitates educational exchanges to drive clinical outcomes
- Support Sales team members in telephonic demonstrations
- Trainer: share knowledge and train new hires in the Alert Response role by leading 1:1 and groups training sessions
- Observe, guide and mentor new hires while facilitating resourcefulness and direct the information/tools necessary to perform the role.
Clinical Dietitian
Sodexo
12.2013 - 12.2016
- Coordinated all phases of nutrition care: nutrition assessment, care planning, monitoring, and education
- Instructed patients and/or hospital personnel in basic principles of nutrition and modifications of diets
- Identified and provided age-specific nutrition counseling to meet the cultural needs of patients and families
- Preceptor of dietetic interns from Ingalls Memorial Hospital and Benedictine University.
Registered Dietitian
Lexington Health Network
05.2012 - 12.2013
- Directly Managed, supervised and evaluated 3 full time diet technicians
- Managed the process for assessing residents at risk for skin breakdown, weight loss/gain, dehydration, enteral and parenteral nutrition, renal disease and other conditions
- Assed and planned the nutritional care of the residents in accordance with state, federal, and local standards, guidelines, and regulations, policies and procedures
- Participated with the interdisciplinary team in developing, implementing, and evaluating plans of care
- Involved the resident and family in planning objectives and goals
- Coordinated with the Nutrition Services Supervisor the review of the regular and therapeutic menus to meet the food preferences of the residents and in accordance with established polices/procedures
- Attended and obtained feedback from residents via resident council and meal rounds
- Maintained good communication and working relationship with all departments.
Clinical Dietitian
Sodexo
03.2011 - 05.2012
- Coordinated all phases of nutrition care: nutrition assessment, care planning, monitoring, and education
- Instructed patients and/or hospital personnel in basic principles of nutrition and modifications of diets
- Identified and provided age-specific nutrition counseling to meet the cultural needs of patients and families
- Preceptor of dietetic interns from Ingalls Memorial Hospital and Benedictine University.
Education
Master of Science in Nutrition and Wellness/Dietetic Internship -
Benedictine University
12.2010
Bachelor of Science in Dietetics -
Olivet Nazarene University
05.2008
Skills
- Strong leadership
- Staff training and development
- Adaptability and flexibility
- Continuous learning
- Problem-solving abilities
- Multitasking proficiency
- Positive Attitude
- Strong Verbal and Written Communication
- Team Leadership
- Microsoft Excel
Certification
Certified Diabetes Care and Education Specialist, 10/2018
Volunteering
Kalamazoo Christian School
Timeline
Shift Coordinator and Expert Coach
Teladoc
12.2016 - Current
Clinical Dietitian
Sodexo
12.2013 - 12.2016
Registered Dietitian
Lexington Health Network
05.2012 - 12.2013
Clinical Dietitian
Sodexo
03.2011 - 05.2012
Master of Science in Nutrition and Wellness/Dietetic Internship -
Benedictine University
Bachelor of Science in Dietetics -
Olivet Nazarene University