Ashley Gloeckner
Columbus,OH
Summary
Experienced Project Manager with top-notch implementation and project management abilities. Highly organized, methodical, and skilled at overseeing daily milestones across high-performance teams. Proven success in lowering completion times and increasing revenue. Dedicated to mentoring, training, and empowering the team to excel in performance.
Overview
14
14
years of professional experience
Work History
Project Manager
GloFiber (Horizon Telcom)
11.2022 - Current
- Championed creation and monitoring of project milestones, utilizing KPI frameworks to assess performance; enabled improved resource allocation and contributed to a 25% reduction in project turnaround time
- Promote internal and external communication to improve transparency, help radiate information, and remove roadblocks
- Successfully resolved 55% of aging projects within 6 months of re-assignment
- Reduced project setup time by 20% by improving kick-off process
- Aided in testing and training of Sitetracker migration for Service Delivery.
Project Manager
Starry, Inc.
01.2022 - 10.2022
- Managing stakeholder expectations while gathering project requirements from parties both inside and outside of the company
- Achieved an increase of 35% completion rate after 4 months
- Executed and supported project management processes in the areas of project schedule, quality management, communications management, risk/issue management, and change management
- Delivered regular project status reporting to provide a high degree of transparency of weekly schedules, projections, budgeting, and deployment opportunities in the pipeline.
Project Developer / Project Manager
LOEB ELECTRIC
06.2017 - 01.2022
- Review and submittal of RFP requests for both new and existing clients
- Developed written procedures, scope of work, documents, and training materials for vendors
- Forward-thinking with installation teams to capitalize on route logistics, being able to increase weekly completions by 20% per crew or $14,000
- Delivered key solutions to address poor customer satisfaction, thereby leading to the retention of a client who had still not signed a new contract with the company
- Successfully managed and completed multiple rollout programs, overseeing hundreds of installations totaling over $5M in revenue per year.
Junior Project Manager / Project Manager
Commercial Works
07.2010 - 06.2017
- Created organization systems for inventory control, merchandising, financial reports, and schedules, dramatically increasing operational efficiency
- Coordinated schedules and delegated approximately 25 assignments daily to meet coverage and service demands
- Mentoring 5 team members in applying effective delivery and top-notch customer service
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
Associate of Science - EMS And Fire Science
Columbus State Community College
Columbus, OH05.2008
Skills
- Leadership
- Full-cycle project management
- Budgets
- Reporting and documentation
- Resource allocation
- Team Coaching
- Risk assessment
- Process Improvements
- Communication
Timeline
Project Manager
GloFiber (Horizon Telcom)
11.2022 - Current
Project Manager
Starry, Inc.
01.2022 - 10.2022
Project Developer / Project Manager
LOEB ELECTRIC
06.2017 - 01.2022
Junior Project Manager / Project Manager
Commercial Works
07.2010 - 06.2017
Associate of Science - EMS And Fire Science
Columbus State Community College
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