Ashley Duplantis
Aurora,United States
Summary
Accomplished Billing Analyst with a proven track record at AWP Safety, adept in enhancing billing accuracy and compliance. Excelled in resolving disputes, boosting customer satisfaction, and mentoring new staff. Skilled in Microsoft Excel and problem-solving, significantly contributing to streamlined operations and improved cash flow. Demonstrates exceptional attention to detail and project management capabilities.
Overview
7
7
years of professional experience
Work History
Billing Analyst
AWP Safety
Denver, CO
04.2020 - Current
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of the billing process.
- Evaluated aging reports to identify members to be included in weekly collection calls.
- Trained new team members on internal billing procedures, fostering a collaborative work environment for continuous improvement.
- Enhanced customer satisfaction with timely and accurate billing information, resolving disputes promptly and professionally.
- Reviewed and validated labor for field employees to ensure payroll and billing accuracy
- Reviewed project tickets to ensure MUTCD guidelines were followed
- Collaborated with operations to ensure all contractual agreements were followed and purchase orders were obtained
- Ensured projects were setup properly in billing systems
- Obtained and reported final revenue numbers each month including accruals
A/R Specialist
Trumpet Behavioral Health
Denver, CO
01.2020 - 03.2020
- Conducted periodic account reconciliations to identify potential errors or discrepancies in billing or payments received.
- Collaborated with sales, customer service, and accounting teams to ensure accurate invoicing and timely payments from clients.
- Enhanced cash flow by promptly identifying and resolving billing discrepancies with customers.
- Contributed to a reduction in bad debt write-offs through proactive communication with delinquent accounts and negotiation of payment arrangements.
Billing Specialist
Northstar Transitions Boulder Sober Living
Boulder, CO
10.2017 - 01.2020
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Managed monthly billing cycles to ensure timely issuance of invoices and statements.
- Worked directly with insurance company’s to get treatment stays approved and/or extended
- ICD 10 Coding
Education
General Studies
South High School
Pueblo, CO06.2007
Skills
- Month end close
- Accounts receivable
- Microsoft Excel
- Issue resolution
- Dispute resolution
- Attention to detail
- Problem-solving
- Multitasking and organization
- Training and mentoring
- Project management
- Budgeting
- Strictly follow contractual obligations
Timeline
Billing Analyst
AWP Safety
04.2020 - Current
A/R Specialist
Trumpet Behavioral Health
01.2020 - 03.2020
Billing Specialist
Northstar Transitions Boulder Sober Living
10.2017 - 01.2020
General Studies
South High School