Ashley Gonzalez
Rochester,NY
Summary
Hardworking and focused secretary offering excellent communication, planning and prioritization skills demonstrated through 2 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
5
5
years of professional experience
Work History
Access Associate
Rochester Regional Health
2021.08 - Current
- Enhanced patient experience by providing timely and efficient registration services.
- Streamlined appointment scheduling processes for increased patient satisfaction.
- Ensured accurate patient information, maintaining a high degree of data integrity within the system.
- Collaborated with clinical staff to coordinate care and address patient needs effectively.
Cleaning Crew Member
Rochester Management
2020.03 - 2021.07
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Reduced complaints from clients by addressing their specific cleaning requests and preferences.
- Improved overall team productivity with proper time management and prioritization of tasks.
- Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
Prep Cook
Popeyes® Louisana Kitchen
2019.02 - 2020.03
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
Education
High School Diploma -
James Monroe High School
Rochester, NY05.2016
Skills
- Fast Learner
- Multi tasker
- Bilingual
- Work under pressure at a fast speed
- Data Entry Proficiency
- Relationship Building
- Microsoft Office Suite
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Access Associate
Rochester Regional Health
2021.08 - Current
Cleaning Crew Member
Rochester Management
2020.03 - 2021.07
Prep Cook
Popeyes® Louisana Kitchen
2019.02 - 2020.03
High School Diploma -
James Monroe High School
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