Devon Rivers
Rochester,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Patient Access Associate
Rochester Regional Health System
01.2022 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
- Followed document protocols to safeguard confidentiality of patient records.
Teachers Aide
Mary Cariola Children's Center
02.2016 - 03.2022
- Supported student learning objectives through personalized and small group assistance.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Participated in professional development opportunities and attended in-services and seminars.
- Assisted teachers with supervision and care of group of children.
- Promoted physical, mental and social development using classroom games and activities.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Cashier
Dollar Tree Stores
03.2021 - 07.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Cleaned and organized workstations regularly to avoid misplacing product or causing unnecessary delays
Barback
The Avenue Pub
09.2018 - 10.2020
- Restocked ice, condiments and snacks.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Replaced empty kegs and soda syrups.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Security Guard
U.S. Security Associates
07.2013 - 12.2015
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Handled both common and crisis situations in a calm and efficient manner
Education
High School Diploma -
Charlotte High School
Rochester Ny06.2012
Skills
- Caring and Empathetic
- Database Search and Data Entry Skills
- Registration and Scheduling
- Quality Standards and Protocols
- Excellent attention to detail
- Highly dependable
- Fast learner
- punctual
- Computer proficient
- Trained on EPIC
- Problem solving
- adaptability
Timeline
Patient Access Associate
Rochester Regional Health System
01.2022 - Current
Cashier
Dollar Tree Stores
03.2021 - 07.2021
Barback
The Avenue Pub
09.2018 - 10.2020
Teachers Aide
Mary Cariola Children's Center
02.2016 - 03.2022
Security Guard
U.S. Security Associates
07.2013 - 12.2015
High School Diploma -
Charlotte High School
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