Devon Rivers
Rochester,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Patient Access Associate
Rochester Regional Health System
Rochester Ny
01.2022 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
- Followed document protocols to safeguard confidentiality of patient records.
Teachers Aide
Mary Cariola Children's Center
Rochester, NY
02.2016 - 03.2022
- Supported student learning objectives through personalized and small group assistance.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Participated in professional development opportunities and attended in-services and seminars.
- Assisted teachers with supervision and care of group of children.
- Promoted physical, mental and social development using classroom games and activities.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Cashier
Dollar Tree Stores
Rochester Ny
03.2021 - 07.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Cleaned and organized workstations regularly to avoid misplacing product or causing unnecessary delays
Barback
The Avenue Pub
Rochester, NY
09.2018 - 10.2020
- Restocked ice, condiments and snacks.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Replaced empty kegs and soda syrups.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Security Guard
U.S. Security Associates
Rochester, NY
07.2013 - 12.2015
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Handled both common and crisis situations in a calm and efficient manner
Education
High School Diploma -
Charlotte High School
Rochester Ny06.2012
Skills
- Caring and Empathetic
- Database Search and Data Entry Skills
- Registration and Scheduling
- Quality Standards and Protocols
- Excellent attention to detail
- Highly dependable
- Fast learner
- punctual
- Computer proficient
- Trained on EPIC
- Problem solving
- adaptability
Timeline
Patient Access Associate
Rochester Regional Health System
01.2022 - Current
Cashier
Dollar Tree Stores
03.2021 - 07.2021
Barback
The Avenue Pub
09.2018 - 10.2020
Teachers Aide
Mary Cariola Children's Center
02.2016 - 03.2022
Security Guard
U.S. Security Associates
07.2013 - 12.2015
High School Diploma -
Charlotte High School