Mary Todd
Torrington,CT
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Patient Access Associate
Connecticut Childrens Medical Center
02.2022 - 02.2024
- Reduced errors in patient registration by meticulously collecting and inputting data into electronic health records.
- Demonstrated adaptability by readily adjusting to new software systems, policies, or procedures as required for organizational success.
- Ensured seamless coordination of patient appointments, admissions, and discharges through effective communication with various departments and medical professionals.
- Boosted overall organization productivity by effectively managing multiple priorities and tasks within a fast-paced hospital environment.
Medical Office Manager
Invision Medical Imaging LLC
08.2009 - 02.2020
- Diagnostic Radiology utilizes x-ray, radionuclides, ultrasound, and electromagnetic radiation to diagnose and treat disease.
- Supervision of patient scheduling, scheduling patients for Radiology procedures, registration, financial counseling, medical records, billing and collection, and cash postings.
- Coordinating day to day operations of the practice.
- Promoted excellent customer service. Interviewed and trained a productive medical office team. Ensured staffing is appropriate for day-to-day operations.
- Ensure regulatory compliance with HIPAA, labor laws, federal, state, and local regulations.
- Maintained and managed electronic file systems.
- Knowledge and experience of all aspects of billing and posting insurance payments.
- Skilled in using healthcare software and computer systems.
Education
Bachelor of General Studies - Will Graduate in December 2025 With BGS Degree
University of Connecticut
Storrs, CT12-2025
Certified Phlebotomy Technician -
Tunxis Community College
Farmington, CT05.2021
Business Management coursework - undefined
University of Saint Joseph
West Hartford, CT01.2015
Skills
- Insurance Claims
- Medical Device Software
- Complaint Resolution
- Venipuncture of hand and arm
- Time management
- Multitasking Abilities
- Caring and empathetic
- Effective communication
- Decision-making
- Patient documentation
Certification
- Certified - NHA certification # T9N4S9X9
- Certified National Association of Healthcare Access Management, - ID# 70252065
Timeline
Patient Access Associate
Connecticut Childrens Medical Center
02.2022 - 02.2024
Medical Office Manager
Invision Medical Imaging LLC
08.2009 - 02.2020
Business Management coursework - undefined
University of Saint Joseph
Bachelor of General Studies - Will Graduate in December 2025 With BGS Degree
University of Connecticut
Certified Phlebotomy Technician -
Tunxis Community College