Kimberly Wanser
Woodruff,SC
Summary
At Spartanburg Medical Center, I excelled in patient access, enhancing patient satisfaction through efficient registration and insurance verification. My adeptness in claims processing and strong empathy ensured timely reimbursements and superior customer service. Skilled in HIPAA compliance and medical terminology, I contributed to improved care coordination and increased hospital revenue.
Overview
9
9
years of professional experience
Work History
Patient Access Associate
Spartanburg Medical Center
08.2015 - Current
- Improved patient satisfaction by efficiently registering and verifying insurance information, leading to a streamlined admission process.
- Developed strong relationships with insurance providers, streamlining claim submissions and ensuring timely reimbursement for services provided.
- Provided exceptional customer service to patients, addressing concerns and answering questions regarding the admissions process.
- Collaborated with interdisciplinary teams for improved care coordination, resulting in better patient outcomes overall.
- Verified patient insurance eligibility and entered patient information into system.
- Demonstrated adaptability by readily adjusting to new software systems, policies, or procedures as required for organizational success.
- Contributed to increased hospital revenue by diligently verifying insurance coverage and obtaining necessary preauthorizations.
Education
Associate - Medical Office Administrator
Virginia College
Spartanburg, SC02.2013
Skills
- Strong empathy
- HIPAA Compliance
- Patient confidentiality
- Claims Processing
- Patient Registration
- Insurance Verification
- Medical terminology knowledge
- Team Collaboration
- Phone and Email Etiquette
- Medical Terminology
- EMR
- Time Management
- Punctual and Hardworking
- Medical insurance
Timeline
Patient Access Associate
Spartanburg Medical Center
08.2015 - Current
Associate - Medical Office Administrator
Virginia College
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