Ashley Gonzalez
Houston,TX
Summary
Seeking a position that fosters professional growth and leverages exceptional customer service skills. Outgoing, social, and trustworthy, brings a friendly demeanor and a readiness to tackle tasks that benefit both customers and the company. Grateful for consideration.
Overview
16
16
years of professional experience
Work History
Application Specialist
FEMA
11.2024 - Current
- Assist FEMA applicants with their applications by troubleshooting and correcting applications
- Heavy online presence
- Also handling inbound and outbound calls.remote work
Food Service Associate
Max Bowl East
10.2013 - 12.2022
- Managed and oversaw all stages of meal production.
- Efficiently prepared kitchen items amidst fast-paced conditions.
- responsible for food inventory, meal preparation including pre- cook and cooking, food presentation prep for serving. Cleaning and kitchen preparation as assigned in a fast paced environment.
Customer Service Representative
MW Cleaners
10.2012 - 10.2013
- Responsible for greeting customers on curb side, taking detail orders from customers and taking there order to there car with good customer service satisfaction
Food Service Associate
Wendy’s Restaurant
02.2012 - 09.2012
- Responsible for working the drive-through service, food preparation, food ordering and cash register with excellent customer service
- Additionally, worked some food service preparation and supplies
- responsible for food inventory, meal preparation including pre- cook and cooking, food presentation prep for serving. Cleaning and kitchen preparation as assigned in a fast paced environment.
Bindery Assistant
American Press
11.2010 - 02.2012
- Aided with binding books which entailed cutting pages, measuring, and binding laminate for book covers.Made100 books a day For company’s
Warehouse Worker/Laborer
Core Pallets
04.2011 - 06.2011
- Required lifting heavy weights, waist high at one time
- I could work in fast paced conditions as well as comfortable with working in all weather conditions
Showroom Attendant/Host/KidCheck
Chuck E. Cheese
01.2009 - 04.2010
- Responsibilities were to greet large party customers and register children
- Customer service in a fast-paced environment taking orders and delivering orders to large table parties
Education
High School - undefined
Milby High School
Houston, TX05.2010
Skills
- Technical Support
- I am an outgoing, social, trustworthy and have a friendly face ready to take on tasks that will help the customers and the company Thank you for your consideration
- Operating Systems
- Help Desk
- Desktop Support
- Software Troubleshooting
- Troubleshooting
- Network Support
- Microsoft Windows
Timeline
Application Specialist
FEMA
11.2024 - Current
Food Service Associate
Max Bowl East
10.2013 - 12.2022
Customer Service Representative
MW Cleaners
10.2012 - 10.2013
Food Service Associate
Wendy’s Restaurant
02.2012 - 09.2012
Warehouse Worker/Laborer
Core Pallets
04.2011 - 06.2011
Bindery Assistant
American Press
11.2010 - 02.2012
Showroom Attendant/Host/KidCheck
Chuck E. Cheese
01.2009 - 04.2010
High School - undefined
Milby High School
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