Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Gonzalez

Houston,TX

Summary

Seeking a position that fosters professional growth and leverages exceptional customer service skills. Outgoing, social, and trustworthy, brings a friendly demeanor and a readiness to tackle tasks that benefit both customers and the company. Grateful for consideration.

Overview

16
16
years of professional experience

Work History

Application Specialist

FEMA
11.2024 - Current
  • Assist FEMA applicants with their applications by troubleshooting and correcting applications
  • Heavy online presence
  • Also handling inbound and outbound calls.remote work

Food Service Associate

Max Bowl East
10.2013 - 12.2022
  • Managed and oversaw all stages of meal production.
  • Efficiently prepared kitchen items amidst fast-paced conditions.
  • responsible for food inventory, meal preparation including pre- cook and cooking, food presentation prep for serving. Cleaning and kitchen preparation as assigned in a fast paced environment.

Customer Service Representative

MW Cleaners
10.2012 - 10.2013
  • Responsible for greeting customers on curb side, taking detail orders from customers and taking there order to there car with good customer service satisfaction

Food Service Associate

Wendy’s Restaurant
02.2012 - 09.2012
  • Responsible for working the drive-through service, food preparation, food ordering and cash register with excellent customer service
  • Additionally, worked some food service preparation and supplies
  • responsible for food inventory, meal preparation including pre- cook and cooking, food presentation prep for serving. Cleaning and kitchen preparation as assigned in a fast paced environment.

Bindery Assistant

American Press
11.2010 - 02.2012
  • Aided with binding books which entailed cutting pages, measuring, and binding laminate for book covers.Made100 books a day For company’s

Warehouse Worker/Laborer

Core Pallets
04.2011 - 06.2011
  • Required lifting heavy weights, waist high at one time
  • I could work in fast paced conditions as well as comfortable with working in all weather conditions

Showroom Attendant/Host/KidCheck

Chuck E. Cheese
01.2009 - 04.2010
  • Responsibilities were to greet large party customers and register children
  • Customer service in a fast-paced environment taking orders and delivering orders to large table parties

Education

High School - undefined

Milby High School
Houston, TX
05.2010

Skills

  • Technical Support
  • I am an outgoing, social, trustworthy and have a friendly face ready to take on tasks that will help the customers and the company Thank you for your consideration
  • Operating Systems
  • Help Desk
  • Desktop Support
  • Software Troubleshooting
  • Troubleshooting
  • Network Support
  • Microsoft Windows

Timeline

Application Specialist

FEMA
11.2024 - Current

Food Service Associate

Max Bowl East
10.2013 - 12.2022

Customer Service Representative

MW Cleaners
10.2012 - 10.2013

Food Service Associate

Wendy’s Restaurant
02.2012 - 09.2012

Warehouse Worker/Laborer

Core Pallets
04.2011 - 06.2011

Bindery Assistant

American Press
11.2010 - 02.2012

Showroom Attendant/Host/KidCheck

Chuck E. Cheese
01.2009 - 04.2010

High School - undefined

Milby High School
Ashley Gonzalez