Ashley Gonzalez
Houston,TX
Summary
Seeking a position that fosters professional growth and leverages exceptional customer service skills. Outgoing, social, and trustworthy, brings a friendly demeanor and a readiness to tackle tasks that benefit both customers and the company. Grateful for consideration.
Overview
16
16
years of professional experience
Work History
Application Specialist
FEMA
United States of America
11.2024 - Current
- Assist FEMA applicants with their applications by troubleshooting and correcting applications
- Heavy online presence
- Also handling inbound and outbound calls.remote work
Food Service Associate
Max Bowl East
Humble, TX
10.2013 - 12.2022
- Managed and oversaw all stages of meal production.
- Efficiently prepared kitchen items amidst fast-paced conditions.
- responsible for food inventory, meal preparation including pre- cook and cooking, food presentation prep for serving. Cleaning and kitchen preparation as assigned in a fast paced environment.
Customer Service Representative
MW Cleaners
Houston, TX
10.2012 - 10.2013
- Responsible for greeting customers on curb side, taking detail orders from customers and taking there order to there car with good customer service satisfaction
Food Service Associate
Wendy’s Restaurant
Houston, TX
02.2012 - 09.2012
- Responsible for working the drive-through service, food preparation, food ordering and cash register with excellent customer service
- Additionally, worked some food service preparation and supplies
- responsible for food inventory, meal preparation including pre- cook and cooking, food presentation prep for serving. Cleaning and kitchen preparation as assigned in a fast paced environment.
Bindery Assistant
American Press
League City, TX
11.2010 - 02.2012
- Aided with binding books which entailed cutting pages, measuring, and binding laminate for book covers.Made100 books a day For company’s
Warehouse Worker/Laborer
Core Pallets
Pasadena, TX
04.2011 - 06.2011
- Required lifting heavy weights, waist high at one time
- I could work in fast paced conditions as well as comfortable with working in all weather conditions
Showroom Attendant/Host/KidCheck
Chuck E. Cheese
Houston, TX
01.2009 - 04.2010
- Responsibilities were to greet large party customers and register children
- Customer service in a fast-paced environment taking orders and delivering orders to large table parties
Education
High School - undefined
Milby High School
Houston, TX05.2010
Skills
- Technical Support
- I am an outgoing, social, trustworthy and have a friendly face ready to take on tasks that will help the customers and the company Thank you for your consideration
- Operating Systems
- Help Desk
- Desktop Support
- Software Troubleshooting
- Troubleshooting
- Network Support
- Microsoft Windows
Timeline
Application Specialist
FEMA
11.2024 - Current
Food Service Associate
Max Bowl East
10.2013 - 12.2022
Customer Service Representative
MW Cleaners
10.2012 - 10.2013
Food Service Associate
Wendy’s Restaurant
02.2012 - 09.2012
Warehouse Worker/Laborer
Core Pallets
04.2011 - 06.2011
Bindery Assistant
American Press
11.2010 - 02.2012
Showroom Attendant/Host/KidCheck
Chuck E. Cheese
01.2009 - 04.2010
High School - undefined
Milby High School