Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Sales Associate
Rivals
09.2021 - Current
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Solved customer challenges by offering relevant products and services.
Prepared merchandise for sales floor by pricing or tagging.
Provided positive first impressions to welcome existing, new, and potential customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Monitored customers for signs of security concerns and escalated issues to management.
Report Manager
Carolina Pediatric Counseling
03.2017 - 04.2021
Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
Provided administrative support with accurate document preparation and patient data entry.
Managed and recorded facility maintenance and upkeep budget.
Kept accurate records for client files and handled related paperwork.
Collected payments and applied to patient accounts.
Reviewed patient records, identified medical codes, and created invoices for billing purposes.
Maintained strict confidentiality in handling patient records, adhering to HIPAA standards.
Delivery Driver
Domino's Pizza
05.2015 - 09.2017
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Kept detailed mileage and fuel reports to track overall fuel costs.
Operated vehicle safely in highly congested areas with no traffic violations.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Answered common customer questions, accepted payments.
Loaded and unloaded various delivery vehicles with correct order and balancing.
Sales Associate
Aeropostale
05.2013 - 01.2014
Provided positive first impressions to welcome existing, new, and potential customers.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Solved customer challenges by offering relevant products and services.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Master of Arts - Creative And Professional Writing
Southern New Hampshire University
Manchester, NH
08-2026
Bachelor of Arts - Creative Writing And English
Southern New Hampshire University
Manchester, NH
04-2021
High School Diploma -
West Florence High School
Florence, SC
01-2014
Skills
Microsoft Office 365
Multitasking and organization
Product promotion
Stocking and inventory
Database management
Customer interaction
Accomplishments
Self-published author of three poetry books: exposed, in this glass prism, and primality
Short story and poetry publications in anthologies: Behind Closed Doors: Best of Writers Assembled (2018), The Central Avenue Poetry Prize 2025
Timeline
Sales Associate
Rivals
09.2021 - Current
Report Manager
Carolina Pediatric Counseling
03.2017 - 04.2021
Delivery Driver
Domino's Pizza
05.2015 - 09.2017
Sales Associate
Aeropostale
05.2013 - 01.2014
Master of Arts - Creative And Professional Writing