Ashley Goree
Satsuma,AL
Summary
Motivated professional with a strong work ethic and proven adaptability in fast-paced environments. Demonstrates exceptional interpersonal skills and the ability to master new tasks quickly. Consistently meets organizational needs through effective communication and organized practices. Thrives under pressure, delivering high-quality results while supporting team objectives.
Overview
3
3
years of professional experience
Work History
Microbiology Lab Assistant
Mobile Infirmary Medical Center
Mobile, AL
10.2023 - Current
- Conducted quality control tests on samples to ensure accuracy of results.
- Monitored inventory levels to ensure adequate stock was available when needed.
- Operated a variety of laboratory instruments such as spectrophotometers, centrifuges, and autoclaves.
- Prepared culture plates for analysis using sterile technique.
- Conducted quality control tests on laboratory equipment and materials.
- Prepared media, reagents, and solutions for the laboratory.
- Followed laboratory guidelines for handling biological specimens.
- Maintained and tested sterility of medical equipment.
- Cut, stained and mounted samples for assessment by pathologist.
ER Admissions Clerk
Mobile Infirmary Medical Center
Mobile, AL
03.2023 - 08.2023
- Verified patient information, including insurance coverage and medical history.
- Answered phone calls promptly and directed inquiries to appropriate personnel or departments.
- Greeted incoming patients and their families in a professional manner.
- Trained new employees on departmental policies and procedures related to admissions processes.
- Performed general office duties such as photocopying documents, faxing records and ordering supplies.
- Prepared discharge summaries for each admitted patient upon completion of treatment.
- Assisted with filing insurance claims when necessary.
- Organized and managed medical records according to established standards.
- Provided customer service support by answering questions regarding hospital policies and procedures.
- Collected co-pays from patients when applicable and issued receipts accordingly.
- Ensured that all documents were completed accurately prior to admitting patients to the ER unit.
- Assisted with registration for new patients and updated existing patient records.
- Communicated with physicians, nurses, social workers, case managers. to coordinate admission process.
- Processed admission paperwork, including consent forms and health records.
- Responded to requests from doctors, nurses or other staff members in a timely manner.
- Communicated with patients with compassion while keeping medical information private.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Online Personal Shopper
Walmart
Satsuma, AL
06.2022 - 12.2022
- Determined the best delivery methods based on order size and destination.
- Assisted in selecting items according to customer preferences.
- Provided excellent customer service by responding promptly to inquiries and complaints.
- Responded promptly to customer inquiries via phone or email.
- Provided detailed product information to customers.
- Processed refunds, returns and exchanges efficiently.
- Maintained accurate records of orders, returns, exchanges and payments.
- Created personalized shopping experiences for each customer.
- Greeted customers and provided excellent customer service.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Organized consistent hourly deliveries by smoothly selecting and purchasing items.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Suggested comparable products to replace out-of-stock items.
Education
Citronelle High School
Citronelle, AL05-2022
Skills
- Team collaboration
- Time management
- Effective communication
- Attention to detail
- Problem solving
- Organizational skills
Affiliations
- I like spend my free time making art. For example: painting, sketching, and pottery
Timeline
Microbiology Lab Assistant
Mobile Infirmary Medical Center
10.2023 - Current
ER Admissions Clerk
Mobile Infirmary Medical Center
03.2023 - 08.2023
Online Personal Shopper
Walmart
06.2022 - 12.2022
Citronelle High School