LaShonda Johnson
Marietta,GA
Summary
Forward-thinking Phlebotomy Manager with 20 years of experience and proven history of leadership, planning and problem solving. Adept collaboration with phlebotomist to accomplish demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
22
22
years of professional experience
Work History
Sr Phlebotomy Supervisor
Quest Diagnostics
12.2023 - Current
- Enhanced sample processing times by implementing improved workflow methodologies for efficiency.
- Boosted onboarding effectiveness by developing comprehensive training programs for new hires.
- Ensured safety and quality adherence by supervising and guiding phlebotomy team operations.
- Increased team productivity and morale through constructive performance evaluations and feedback.
- Integrated innovative phlebotomy practices to elevate service quality and procedural standards.
Phlebotomy Asst Manager
Emory University Healthcare
08.2020 - 01.2023
- Ensured accurate specimen labeling during collection per established procedures.
- Monitored adherence to isolation procedures and trained team members effectively.
- Oversaw phlebotomy techniques, ensuring proper site selection and execution.
- Evaluated potential employees, conducting interviews and making hiring recommendations.
- Managed team scheduling, maintaining accurate attendance records for all shifts.
- Implemented training for new employees, ensuring compliance with required competencies.
Phlebotomy Lab Manager
ArcPoint Labs
02.2017 - 08.2020
- Executed comprehensive drug, alcohol, and DNA testing procedures in laboratory and client environments.
- Collected various specimen types, including urine, hair, nails, oral fluids, and buccal swabs.
- Performed phlebotomy and processed specimens, ensuring adherence to safety and quality standards.
- Engaged with third-party vendors and business partners to foster and sustain client relationships.
- Managed inventory operations through ordering, receiving, and proper storage of testing materials.
- Conducted routine cleaning and maintenance of laboratory equipment to uphold operational protocols.
- Oversaw additional administrative tasks to support overall lab efficiency and organization.
- Facilitated onboarding and training programs for new employees to enhance team capabilities.
Regional Phlebotomy Manager
Clinical Laboratory Services
07.2013 - 02.2017
- Increased recruitment efficiency for phlebotomists across multiple states.
- Maintained specimen integrity by following strict labeling protocols and procedures.
- Developed staff schedules, ensuring coverage across several states effectively.
- Traveled extensively to establish new accounts and recruit qualified phlebotomists.
- Collaborated with sales representatives to secure new business accounts successfully.
- Fostered strong relationships with administrators and nursing staff for operational efficiency.
Phlebotomist III
Labcorp of America
12.2012 - 07.2013
- 60-75 blood draws/day -Enter lab orders using LCM and E-Labcorp -Process specimens using the Touch systems -Assist clients with printing lab results and questions -Excellent customer service to clients and patients -Up-to-date on all HIPPA/PHI/OSHA policies -Educate patients on benefits of receiving online results -Drug and Alcohol testing -DNA Testing.
Phlebotomist III
Naval Hospital, Peds Clinic
11.2009 - 12.2012
- Assist Medical Officers, CRNPs, RNs, and LPNs -Vitals -Blood draws on infants, toddlers, and adolescents -Nebulizer treatments -Room patients -IV insertion -UA caths -Daily stocking -Triage and telephone consults -School and sports physicals -Medication administration
Phlebotomist
Sacred Heart Hospital
03.2005 - 11.2009
- Blood draws on all age groups -EKGs -Order and receive labs -On call for nursing homes
- Inpatient and outpatient phlebotomy
Education
Health Care Management
Chattahoochee Technical College
Marietta, GAHigh School Diploma -
Hannah Pamplico High School
Pamplico, SCSkills
- Budget Management
- Administration and Reporting
- Managing Operations and Efficiency
- Recruitment and Hiring
- Complex Problem Solving
- Goal Setting
- Teamwork and Collaboration
- Hiring and Training
- Performance Tracking and Evaluation
- Team Leadership
- Employee Development
- Verbal and Written Communication
- Closing and Contract Negotiations
- Project Management Abilities
Education and Training
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Timeline
Sr Phlebotomy Supervisor
Quest Diagnostics
12.2023 - Current
Phlebotomy Asst Manager
Emory University Healthcare
08.2020 - 01.2023
Phlebotomy Lab Manager
ArcPoint Labs
02.2017 - 08.2020
Regional Phlebotomy Manager
Clinical Laboratory Services
07.2013 - 02.2017
Phlebotomist III
Labcorp of America
12.2012 - 07.2013
Phlebotomist III
Naval Hospital, Peds Clinic
11.2009 - 12.2012
Phlebotomist
Sacred Heart Hospital
03.2005 - 11.2009
Health Care Management
Chattahoochee Technical College
High School Diploma -
Hannah Pamplico High School