Ashley Green
Cleveland,OH
Summary
- High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
- Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
- Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
7
7
years of professional experience
Work History
Server
Winking Lizard Tavern
Cleveland, OH
06.2024 - Current
- Greeted guests and provided menus.
- She maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- She responded efficiently to guest inquiries and complaints in a professional manner.
- I handled money transactions accurately while following company procedures for handling cash payments.
Server/Bartender
Margaritaville
Cleveland, OH
06.2017 - 05.2024
- Assisted in training new servers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maintained a polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolved issues, brought additional items, and refilled beverages.
- Checked identification to verify if guests meet the minimum age to legally purchase or consume alcoholic beverages.
Car Driver
Avis
Cleveland, Ohio
02.2023 - 11.2023
- Ensured vehicle was in proper working order before each journey.
- Maintained detailed logs of all trips taken, including destination, mileage, fuel consumption, and hours worked.
- Responded to customer complaints in a timely manner.
- Kept accurate records of fuel purchases and other expenses related to travel.
Cashier/Shop Assistant
Giant Eagle
Beachwood, OH
08.2022 - 12.2022
- Counted money in the cash drawer at the beginning of the shift to ensure that amounts were correct and had sufficient change.
- Issued receipts, refunds, credits, or changes due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check, and credit card.
Education
Associate of Applied Science -
Cuyahoga Community College
Cleveland, OH08-2025
Skills
- Hostess support
- Team member support
- Strong Work Ethic
- Cash Handling
- Suggestive Selling
- Safe service compliance
- Problem-Solving
- Mentoring
- People Management
- Leadership
Timeline
Server
Winking Lizard Tavern
06.2024 - Current
Car Driver
Avis
02.2023 - 11.2023
Cashier/Shop Assistant
Giant Eagle
08.2022 - 12.2022
Server/Bartender
Margaritaville
06.2017 - 05.2024
Associate of Applied Science -
Cuyahoga Community College
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