Summary
Overview
Work History
Education
Skills
Timeline
Related Experience
Generic

Ashley Grim

Raytown,MO

Summary

Results-driven operations professional with a proven track record of streamlining processes, improving accuracy, and enhancing efficiency in fast-paced, client-focused environments. Skilled at designing and implementing scalable workflows, coordinating cross-functional teams, and ensuring projects are delivered on time and to the highest quality standards. Recognized for building operational systems that boost productivity, reduce errors, and elevate client satisfaction. Adept at bridging the gap between creative vision and operational execution to achieve business objectives.

Overview

11
11
years of professional experience

Work History

Senior Custom Design Specialist

Essense of Australia
03.2020 - Current
  • Led process improvement initiatives across the custom design department, streamlining workflows to increase efficiency and reduce errors for both internal teams and clients.
  • Designed and implemented new operational procedures that improved order accuracy and reduced turnaround time, resulting in higher client satisfaction ratings.
  • Coordinated resources, timelines, and deliverables for multiple concurrent projects, ensuring all milestones were met on schedule.
  • Partnered with cross-functional teams to identify bottlenecks and develop solutions that improved communication and handoff between departments.
  • Created documentation and training materials to establish clear, repeatable processes for team members, ensuring consistent quality standards.
  • Acted as a liaison between design, production, and logistics teams to resolve issues quickly and maintain smooth operational flow.

Merchandising Manager

American Eagle
05.2018 - 03.2020
  • Responsible in achieving sales goals, meeting merchandising brand standards and delivering operational excellence through effectively leading a high performing team
  • Role model AEO values and AEO Customer First behaviors in all interactions in order to create a positive Customer First experience.
  • Put the customer first through Visual Merchandising by delivering flawless execution in Windows, Floorsets, Marketing and 5 Standards to drive Traffic and deliver our seasonal brand and product message.
  • Responsible for hiring all overnight merchandise associates and train them for all merchandise process procedures including visuals, shipment, and stockroom organization.
  • Assisting with weekly scheduling and forecasting sales and hours to align with company goals.

Executive Team Leader– Sales floor/Guest Experience

Target
01.2017 - 05.2018
  • Leader on Duty multiple times a week
  • Responsible for all sales activities and store operations by helping run a multimillion dollar retail location.
  • Interacting with guests and team members throughout the store, ensuring that the business is running optimally.
  • Supervise and follow up with hourly team members and several leaders within multiple departments and maintain trends for everyday operations like sales and payroll, and ongoing efforts in team member development and performance management.
  • Interview, hire, and train team members for the sales floor and front end.
  • Supervise visual merchandiser and assist with daily, weekly, and monthly visual updates on the softlines floor pad.

Manager

Abercrombie and Fitch
12.2014 - 01.2017
  • Daily business operations such as opening and closing the store
  • Reviewing business sales daily, weekly, and monthly
  • Training 20+ associates and 3 assistant managers on company policies and customer engagement
  • Maintaining store standard through lighting, product placement, and form placement
  • Recruiting potential candidates for part-time and full-time positions at our store

Education

Bachelors of Science - Fashion Merchandising and Design

Missouri State University
Springfield, MO
05.2014

Skills

  • Microsoft Office
  • Adobe Illustrator
  • Photoshop
  • Drawing/Illustration
  • Sewing
  • Customer Service
  • Management
  • Communication

Timeline

Senior Custom Design Specialist

Essense of Australia
03.2020 - Current

Merchandising Manager

American Eagle
05.2018 - 03.2020

Executive Team Leader– Sales floor/Guest Experience

Target
01.2017 - 05.2018

Manager

Abercrombie and Fitch
12.2014 - 01.2017

Bachelors of Science - Fashion Merchandising and Design

Missouri State University

Related Experience

  • Design Internship with Isaac Mizrahi in New York City, NY
  • Designer for Missouri State Fashion Show
  • Designer for Project Puppy
  • President of the Association of Fashion and Design

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